Q – I’m feeling a bit flustered and bamboozled. I had a meeting scheduled with a new Business Coach to talk about her services and get started on a coaching program. We scheduled a 30-minute meeting for 1:30 at a local café to be able to fit a quick get-together so we could meet face-to-face after emailing and talking on the phone. Knowing that time was tight, I arrived a few minutes early and got a table for us so we could make the most of our time together. She arrived a few minutes late, which I can understand (I’ve been late before too). We had barely said our hellos when she excused herself ‘for a minute’ because she saw a gentleman across the room she needed to say hi to. Her ‘minute’ was in reality more like ten minutes. By the time she returned to our table, I was ready to tell her what challenges I was facing and see how she could help. Instead she spent the next 15 minutes telling me about her career as a business coach and how she can teach me proper time management, etc. Then she looked at her watch and said, ‘Wow, I can’t believe it, it’s already 2 o’clock, I have to run to my next appointment, I’ll shoot you an email with some meeting times for our next meeting so we can get started.’ Really? I had a great first impression of her by our email and phone conversations. I really thought she was going to be a good fit for me but after that interaction, I’m really second guessing things. Am I being unrealistic? – Jenn
A – My first thought is, trust your instincts. You’ve probably heard that phrase ‘there’s never a second chance for a first impression’. It’s true, but that’s not the only element to the equation when it comes to making important decisions… business decisions and otherwise. While it sounds like her first impression via email and the phone were great, basic professionalism and common courtesy are just as important as a first impression. Everybody’s time is just as valuable as the next person’s. It sounds like she dropped the ball and you should consider that as you move forward with your search for a business coach. Good luck!
If you found this post helpful, would you mind sharing it with someone else you think might enjoy it and encourage them to sign up to receive Manner Monday? I would appreciate it! And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post (five years ago – yowzer) that tells all about it.
Do you have a ‘manner’ or questions you would like to see covered in a post? Feel free to send me your thoughts, I would love to hear from you.
As always – Thanks for reading!
– Carey Sue
On another note…
Did you know we have products available?
We have a few of styles and designs of personalized youth stationery available. We also have darling place mats that help the little ones in your life get a jump-start on their table manners and make dining more fun. Here is the link to the shop.
Business Etiquette Training Opportunity
Executive Success Series
Research shows that 85 percent of success in the business world hinges on your soft skills, and only 15 percent on your technical skills. Yet many people do not take the time to invest in the most critical part of their professional training, the crucial social skills that enhance your ability to communicate, negotiate, and lead which helps you build relationships and close deals. Are you ready to invest in your 85 percent?
Click here to register now, space is limited!
Registration is under way for our 5-12th grade programs that start soon. Don’t miss out – register today!