Manner Monday®: ‘Thank-you’ = You’re hired!

You’ve heard me time and time again talking about the importance of a hand written ‘thank-you’ note.  We’ve come to expect a thank-you note after sending a wedding present, or a baby gift.  But in the world of business, when you receive that UN-expected note in the mail – that’s the icing on the cake.  That’s the ‘wow’ that makes a difference!

And that simple act of putting pen to paper made a HUGE difference in the life of a local Oklahoma City Metro area resident.  After finding out what I do for a living – a few years ago our realtor, Wyatt Poindexter, shared this story with me.  I recently reached out to ask him if he’d put the story in writing so I could share it with you.

“In 1993 I moved to West Palm Beach to go to college. I talked a friend of mine to move out there with me. My friend, Bryan Pearson, started a new job at the Ibis Country Club Golf Course. One weekend he met Donald Trump at the club. The rain was delaying the golfing so Bryan spent the day talking with Trump. Bryan came back to our apartment and told me all about Trump. Bryan decided to write a “Thank-You” letter to Mr. Trump. About a week letter Trump calls Bryan at our apartment and invited him over for dinner at his famous Mar-a-Lago estate. Bryan went to Trumps house for dinner and Trump was so impressed with him and his letter that he offered him a job. Bryan’s new job was the head house manager of Mar-a-lago.”

Wow!  Now if that doesn’t demonstrate the power of a thank-you note – I don’t know what will.  Of course, every time you write a note, you can’t expect Donald Trump to hire you – but you never know what door it may open, or opportunity it may present.

donald-trump-hired
Special Announcements:

Passport (9-12th Grade) Program
Our Passport Party is fast-approaching and will take place, Thursday, October 2.  It’s a great way to meet new friends and learn about the program.  Here is the link to more information:  https://www.expeditionsinetiquette.com/passport-party

  • The Interview Intensive begins in October, click here for more information:  https://www.expeditionsinetiquette.com/interview-intensive-10-12th-grades
  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

Don’t miss out – Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

- Carey Sue

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Business Etiquette, Family, Manner Monday, Manners

Manner Monday®: Family Dinner

Family Dinner…if you’re like most families today, you’re running in different directions, and just happy to get everyone fed, somehow – someway!  I know that’s the case for us, and there’s only three people in our family.  This past week, ‘family dinner’ at home didn’t happen for us – we had an event or activity every night of the week. Our family dinner consisted of Chick-fil-A at the school carnival while our son was trying to ditch us as fast as possible to find his friends.  And we understand that – the school carnival is a big deal for an 8-year-old.  But family dinner is a big deal to us, as parents.  So obviously, some weeks are better than others at making it happen.

The National Center on Addiction and Substance Abuse at Columbia University (CASA) has instituted a national movement called “Family Day – A Day to Eat Dinner with Your Children.  Launched as a grassroots effort in 2001, it has now grown to a nationwide initiative that is celebrated on the fourth Monday in September.

Here is some great information from their website:

As children age, it is important to build trust with them and keep the lines of communication open so that if at any point they begin to feel increased pressure to experiment with smoking, drinking and using drugs they can feel comfortable talking to you about it. 
 Everyday activities like having family dinner together, helping your children with their homework or attending their after school activities have a lasting effect on your kids.

Each of these moments offers an opportunity to connect, share and really listen to what’s on their mind. Research shows that children with hands-on parents are far less likely to smoke, drink or use other drugs. Remember, parental engagement matters!

 If you can’t sit down for family dinner today, that’s ok.  Take a look at your calendar for the next week and schedule a ‘date’ (or two or three) with your family for good old-fashioned ‘family-face-time’ (FFT).  It doesn’t have to be fancy.  Keep it simple and as stress free and as much FUN as possible.  FUN is when great things happen.

Determine if FFT will take place at home around the table or choose a restaurant where it can be accomplished (no TVs distracting with the game overhead).  The goal is for whomever is participating to sit at the table for a meal with no distractions.  Yes, mom and dad this will be just as hard for you J – no cell phones and no TV.  Think quality FFT.  Believe it or not, teenagers really do want uninterrupted quality time with their parents – even if they don’t act like it.  By planning ahead and exerting a little bit of effort in small stages, we can start now to prepare for mealtime outings with family, friends, and even colleagues… without cringing at the thought of the idea.

And if you want a fun, creative way to set the stage and ‘invite’ your family to dinner… take the lead from the mom of one of our high school students:

family dinner invitation

 

 

Special Announcements:

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Passport (9-12th Grade) Program
Our Passport Party is fast-approaching and will take place, Thursday, October 2.  It’s a great way to meet new friends and learn about the program.  Here is the link to more information:  https://www.expeditionsinetiquette.com/passport-party

  • The Interview Intensive begins in October, click here for more information:  https://www.expeditionsinetiquette.com/interview-intensive-10-12th-grades
  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

Don’t miss out – Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

- Carey Sue

 

 

 

 

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Etiquette, Family, Family Dinner, Manners

Manner Monday®: Cuff Links

We recently had pins made for our Student Ambassadors; lapel pins for the gentlemen, and pins with sparkly crystals for the ladies.  When the samples arrived, the company also sent cuff link examples.  I loved the cuff links, but personally thought our young men would not be interested.  Boy was I wrong!  Most of the gentlemen insisted they would were the cuff links, even to the point of saying they would purchase them themselves.  Then one of them asked, ‘what’s the purpose of cuff links, when you can just use the buttons that came with the shirt instead?’  So you know what I told them… that’s a great question, and it makes a great topic for Manner Monday – so here it is.

History
We can thank the French for the invention.  Prior to the 16th century and the reign of Louis XIV, men wore ruffled wristbands that were fitted with ‘cuff strings’. But of course simple strings were not enough for Louis XIV; he preferred using diamond buttons in lieu of the strings.  One of his coats featured 125 diamond buttons – I guess he was going for something simple (I’m kidding!).  For those who didn’t have access to diamonds, they would use glass buttons to replicate the look.

In the 19th century, cuff links were the norm, and by the Victorian period, both cuff links and shirt studs became essential parts of a gentleman’s wardrobe.

Today
If you’re looking to add cuff links to your wardrobe, you have many options.  One of the most basic and popular styles today is the silk knot, which is two small knots, woven together with a connecting thread.  Or maybe you’re in the market for something other than silk, you can search eBay and other vintage websites to find some real treasures that are reasonably priced.  You might even ask a grandparent or other family member if they have a pair, there’s a pretty good chance they have something tucked away that they would be happy to pass along.

Alternate Use
I remember reading an article on napkin rings awhile back that offered up a really fun and unique repurpose idea for cuff links.  When hosting a dinner part, use vintage cuff links as napkin rings (pairing with ribbon or material), to identify partners. Then each couple will take their cuff links home as a party favor at the end of the evening.

Conversation Starters
Cufflinks can end up being great conversation starters.  When you see someone wearing them, use it as a fantastic way to break the ice.  There is a pretty good chance they’ll have a story to go with their cuff links to get the conversation started.

photo

 

Special Announcements:

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Don’t miss out – Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, September 23, Skirvin
  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

As always, thanks for reading!
- Carey Sue

 

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday

Manner Monday®: Drive-Through Etiquette

I recently wrote a blog post about the other side of Customer Service and how sometimes we forget to treat the person providing the service with the same respect we expect to receive during the transaction. The post prompted a conversation with a friend about ‘drive-through’ etiquette and how we can’t always see the person behind the screen, but the same rules should apply.

Here are some other tips to make sure your drive-through experience is a good one – for everyone involved!

Put down your phone.  Facebook can wait!  And if you’re in the middle of a phone conversation, tell the other person you will call them back… you can’t carry on two conversations at once – and it’s flat out rude to both of the parties you’re cross communicating with.

Turn down the radio.  It’s hard enough for the person trying to understand your order in the first place – help them out by cutting down on the background noise.

Quite please.  Ask the other people in your car to be quite – it’s only for a few seconds while you place the order. And it’s a great opportunity to model respect for others.

Be prepared.  If you’re not familiar with the menu, do your best to focus on the menu options as soon as they are in clear sight so you can be as precise as possible when placing your order.

Pull the shades.  You may remember from the ‘sunglass etiquette’ post, you should remove your sunglasses when speaking with someone.  Don’t forget, to offer that same respect to the person working the window at the drive-through.

Raining?  If it’s raining – the person working the window will be forever grateful if you remember to turn off your windshield wipers so they don’t get drenched on the upswing.

drive-thru

 

Special Announcements:

5-8th Grade Classes have begun… 
For more information, visit the registration page on the website:  https://www.expeditionsinetiquette.com/registration

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Lunch Workshops – Begin in September
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, September 23, Skirvin
  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!
- Carey Sue

 

No comments | leave a comment
Etiquette, Family, Manner Monday, Manners

Music Video

It’s ready for release!!! We hope you enjoy our video!

Sit back and enjoy… the Student Ambassadors put a lot of time, energy, effort – blood, sweat, and tears (of laughter) into this project!!!

It’s a fun take on ‘dress code’ rules for classes and shows how much fun the students actually have together! All of the vocalists and cast are current students of our program and volunteered to work on this project. Let them know how much you enjoyed it when you see them during classes!

Click on the image below to view the video:

Music Video pic

Song Lyrics:
We got things to do
Just a few dress code rules
You don’t want heels to high
And guys you’ll need a tie

But there are some rules
About all you dude’s suits
You have to look so nice
With jackets and dress ties

Don’t forget to smell good
Cause you’re dancing pretty close
And you don’t want girls to puke on you
Wear clean clothes

So button your shirt and fix up your hair
Cause I promise you those girls do care
Wear that, wear that – that khaki pants
And you’ll be all ready to dance
Ready to Dance

Girls how could we leave you out
There are rules to tell you about
About your shoes and dresses
In case you had some questions

Shoulders should be covered up
And dresses just above your knees
Those dresses should be long enough
So you can sit pretty

And your shoes should be to your comfort zone
Your feet should not have broken bones
I don’t don’t know what ‘s in your brains
Boys like being taller anyway

So when you sit down there are a couple of things
Unbutton your blazer so you can breath

Girls cross your legs but not at your knees
That’s how to sit pretty
How to sit pretty

Whoa
Whoa
Whoa

How to sit strong

You’ll get up and stand next to your date
And he’ll take you to go get a plate

Guys get the girls plate and hand it to her
And the cookie you would prefer
Head back to your seat, and dance to the beat
The dances you learn are all so neat

So pretzel and swing
And do your thing
you’ll have a blast this evening
I don’t I don’t – don’t know what it is
But I love this whole class
Your gonna love this whole class

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Classes

Manner Monday®: Labor Day

When it comes to Memorial Day and Labor Day, does anyone else get confused with which holiday falls when?  Yep, me too!  A dear friend, Vonne, taught be an easy way to remember.  M = May and Memorial Day.  Then you can think L = Last day to go swimming and Labor Day (most public pools close after Labor Day weekend).  I hope that helps… I know it’s already helped me!  :-)

In honor of ‘Labor Day’… I’m enjoying some down time with my family.  I hope you enjoy this post from the archives:

One of our High School students asked us the other day about Labor Day.  They were thrilled to have the school holiday, but weren’t exactly sure why they were getting the day off.  I promised them I would repost a previous Manner Monday with the history of the holiday…

Labor Day is a National Holiday dating back to 1882 when the first “Labor Day Celebration”, or street parade, took place in New York City as a way to honor the American labor force.  In 1894, it became a federal holiday.

Ask your friends and family to share their definition of Labor Day and more than likely they will respond with something similar to, “it’s the official end of summer”; or you may get another popular answer, “it’s the kickoff to Football season”.

What does Labor Day mean to you?

  • An extra day to rest and recoup from all of your hard labor?
  • The end of summer?
  • Football season has begun?

Whatever it means to you… take some time to thank the people in your life that “labored”, or who currently “labor”, to provide for you.

I’d love to know how you celebrate Labor Day!

Labor Day-stamp

 

 

Special Announcements:

Don’t miss out… Registration now for our 5-8th grade programs that begin soon in the Oklahoma City and Edmond areas and classes are fulling up quickly.  We have a waiting list for some of the groups.
And yes, a deposit can still be made to secure their spot!
For more information, visit the registration page on the website:  https://www.expeditionsinetiquette.com/registration

etc…
The highest compliment you can give us is a referral to your friends and coworkers. Please share our registration and contact information with any families you think might be interested in participating in our program.

Each year we build on the previous year as we add to the curriculum.  We have many students who continue with us each season, from our Level 5 (5th grade) program through our Passport (High School) Program.  Our goal with the continuous exposure, and gentle reminders, of the courtesies we teach over consecutive years – is to assist you in raising well-mannered young adults.

  • Continued Exposure:  Just as continued exposure to athletics and school homework reaps rewards; continued exposure to the social skills taught in our program will provide lifelong lessons that will benefit your child throughout the classroom and into the boardroom.
  • Benefits and Rewards:  One of the biggest rewards of our students returning year after year, is the virtual ‘light bulb’ that seems to turn on and stay on; the students are really starting to get it and they are very proud of themselves.  Their confidence is building.  We’ve highlighted some of our graduating seniors on my blog at www.CareySueVega.com/?s=senior+spotlight

5-8th Grade Levels:  Tuition for the 2014-2015 season is $425.

  • 5-8th Grade registration online via:  https://www.expeditionsinetiquette.com/registration

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I’m busy booking projects and working on presentations for clients and am already scheduling well into the Fall!  Thank you so much for your continued support for this part of my business!

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

 

As always, thanks for reading!
- Carey Sue

 

No comments | leave a comment
Etiquette, Family, Manner Monday, Manners

Manner Monday®: Disability Etiquette

For the past few years, I’ve worked with the Oklahoma Developmental Disabilities Council.  Every summer they put on an amazing camp, the Youth Leadership Forum.  I can’t say enough about the remarkable work Ann, Jen, and their team do for our state!

The Youth Leadership Forum is always one of my favorite events during the year, and I always feel like I end up learning more from the students than I think they learn from me!

Here are a few things about Disability Etiquette that I think are important:

Don’t let fear keep you from getting to know people who have a disability.  Remember: a person with a disability is a person with feelings. Treat him or her with the same respect you wish to be treated.

You cannot always see a disability. If a person acts unusual or seems different, just be yourself.  Let common sense and friendship break down any barriers you may encounter.

Key Points of Disability Etiquette:

  • Don’t stare.  Staring is disrespectful and makes people feel uneasy.
  • Avoid asking personal questions about someone’s disability. If you must ask, be sensitive and show respect.
  • Be considerate of the extra time it might take for a person with a disability to do or say something.
  • Be polite and patient when offering assistance, and wait until your offer is accepted. Listen or ask for specific instructions.
  • Refer to a person’s disability only when necessary and appropriate.
  • Use people first language – refer to the individual first, then to his or her disability.  It is better to say “the person with a disability,” rather than “the disabled person.” Other examples of people first language are:  Uses a wheelchair; has cerebral palsy (CP) or other condition; person with Down syndrome; person with Autism; person with a mental or emotional disorder.
  • Don’t pet or distract a guide dog.  The dog is responsible for the owner’s safety and is always working.  It is not a pet.

One of the biggest lessons I have learned is to speak to the person with the disability, not just to the ones accompanying him or her.  It may take a little more time and effort in the exchange – but it will be well worth your time to focus on the individual.  Put yourself in their position, you would want the same courtesy extended to you – right?!

photo

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Manners at School and With Friends

Using your manners at school and with friends, and treating others with respect will go a long way.  Being polite and using good manners may even help to deter bullying according to Cindy Post Senning.  She says, “Boys who are gentlemen don’t bully and are less likely to be bullied.”  Yes, there’s a lot more to bullying, but I’m with her and think good manners could help to put a dent in the problem.

Here is the winning essay from one of our students from last season about using “Manners at School and With Friends”:

  1. Try to help people have a good day
  2. Include everybody who wants to be included, even if you don’t know them
  3. Treat others like you would want to be treated
  4. Listen while others are talking (teachers, friends, guest speakers, the principal, etc.)
  5. Turn your homework in on time
  6. Don’t be a distraction in class
  7. Try to make new/unpopular kids feel welcome
  8. Help those that need help
  9. NEVER bully anyone
  10. Get help if someone is being bullied

I think that’s a pretty smart kid who is on the right rode to becoming a nice (and polite) young man!

photo

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Etiquette, Manner Monday, Manners

Manner Monday®: Back To School

Summer is over and it’s back-to-school time for the kiddos.

Please take a few minutes to remind the young people in your life how important it is to be aware of their surroundings and how easy it can be to help make the shy, or new, person feel more comfortable; not only during these first few weeks of school, but anytime during the year.  It’s amazing how the simple and easy act of eye contact, a smile, a sincere compliment or kind word can go a long way in making someone feel a bit more comfortable and confident.

They may even end up making a new “best friend”.

Back to School

 

Special Announcements:

Don’t miss out… Registration now for our 5-8th grade programs that begin soon in the Oklahoma City and Edmond areas and classes are fulling up quickly.
We have a waiting list for some of the groups.
And yes, a deposit can still be made to secure their spot!
For more information, visit the registration page on the website:  https://www.expeditionsinetiquette.com/registration

etc…
The highest compliment you can give us is a referral to your friends and coworkers. Please share our registration and contact information with any families you think might be interested in participating in our program.

Each year we build on the previous year as we add to the curriculum.  We have many students who continue with us each season, from our Level 5 (5th grade) program through our Passport (High School) Program.  Our goal with the continuous exposure, and gentle reminders, of the courtesies we teach over consecutive years – is to assist you in raising well-mannered young adults.

  • Continued Exposure:  Just as continued exposure to athletics and school homework reaps rewards; continued exposure to the social skills taught in our program will provide lifelong lessons that will benefit your child throughout the classroom and into the boardroom.
  • Benefits and Rewards:  One of the biggest rewards of our students returning year after year, is the virtual ‘light bulb’ that seems to turn on and stay on; the students are really starting to get it and they are very proud of themselves.  Their confidence is building.  We’ve highlighted some of our graduating seniors on my blog at www.CareySueVega.com/?s=senior+spotlight

5-8th Grade Levels:  Tuition for the 2014-2015 season is $425.

  • 5-8th Grade registration online via:  https://www.expeditionsinetiquette.com/registration

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I’m busy booking projects and working on presentations for clients and am scheduling well into the Fall!  Thank you so much for your continued support for this part of my business!

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

- Carey Sue

No comments | leave a comment
Classes, Etiquette, Family, Manner Monday, Manners

Manner Monday®: Digitally Dumped

We are on vacation this week so I thought I would share this post from a few years ago that was a huge hit…

It doesn’t take a rocket scientist to figure out Social Media is hot.  For the most part, it’s how the younger generation communicates with one another, either via text message, or a number of other instant messaging apps.  And you don’t have to look very far to see teenagers (and many adults) glued to their miniature ‘best friend’.  ‘Best friend’, unfortunately, seems to be the best description for their mobile device… as they are choosing to spend the vast majority of their time with these little gadgets.  So it shouldn’t be surprising to know that when it comes to delivering bad news, their method of choice is to send a text or post the news on social media.

I don’t know too many people who actually look forward to conflict or delivering bad news.  It’s an unfortunate part of life that sometimes has to happen.  I know as the receiver of bad news, I would much rather hear it in person; and at a minimum, in person over the phone.  When it is delivered in person, empathy and sympathy can be conveyed by tone of voice and body language.  When it’s sent via text or social media, it’s black and white – cold as ice – zero personality – harsh.

And no, an emoticon doesn’t quite convey a gentle electronic letdown.  Delivering bad news may not be fun and we may not look forward to it.  But doing it in person is the right thing to do.  Don’t you agree?

digitally dumped

 

 

Special Announcements:

Don’t miss out… Registration now for our 5-8th grade programs that begin soon in the Oklahoma City and Edmond areas and classes are fulling up quickly.  We have a waiting list for some of the groups.
And yes, a deposit can still be made to secure their spot!
For more information, visit the registration page on the website:  https://www.expeditionsinetiquette.com/registration

etc…
The highest compliment you can give us is a referral to your friends and coworkers. Please share our registration and contact information with any families you think might be interested in participating in our program.

Each year we build on the previous year as we add to the curriculum.  We have many students who continue with us each season, from our Level 5 (5th grade) program through our Passport (High School) Program.  Our goal with the continuous exposure, and gentle reminders, of the courtesies we teach over consecutive years – is to assist you in raising well-mannered young adults.

  • Continued Exposure:  Just as continued exposure to athletics and school homework reaps rewards; continued exposure to the social skills taught in our program will provide lifelong lessons that will benefit your child throughout the classroom and into the boardroom.
  • Benefits and Rewards:  One of the biggest rewards of our students returning year after year, is the virtual ‘light bulb’ that seems to turn on and stay on; the students are really starting to get it and they are very proud of themselves.  Their confidence is building.  We’ve highlighted some of our graduating seniors on my blog at www.CareySueVega.com/?s=senior+spotlight

5-8th Grade Levels:  Tuition for the 2014-2015 season is $425.

  • 5-8th Grade registration online via:  https://www.expeditionsinetiquette.com/registration

9-12th Grade Levels:  Registration is open and will continue with the Early Bird discount into the fall.  Register early to avoid the waiting list.

  • 9-12th Grade registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I’m busy booking projects and working on presentations for clients and am already scheduling well into the Fall!  Thank you so much for your continued support for this part of my business!

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

 

As always, thanks for reading!
- Carey Sue

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Etiquette, Manner Monday, Manners