Manner Monday®: The Duke and Duchess

I’m just returning from England and the opportunity of a lifetime…

My Aunt, Sister and I attended a fundraiser for the East Anglia Children’s Hospice with the Duke and Duchess of Cambridge.  It was a small, intimate, affair with 80 people in attendance for dinner at Houghton Hall in Norfolk, England.

We stayed in the castle where the fundraiser took place so I was able to snap a few pictures of last minute preparations before the event started.

2016-06-22 DDpreparingDiningRoom

And I was lucky enough to be seated at the same table with Duke and Duchess.

2016-06-22 DDHRHKate

During the event, we were not allowed to take photos.  Once I’m able to get official pictures from the committee, I’ll share.

In the meantime, here is the link to an article that ran in the local Norfolk paper the day after the event.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

My goal is to help my students to feel more comfortable and confident in the social and professional skills; do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $50 by registering by July 31 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

 

 

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Etiquette

Manner Monday®: Social Graces, ‘The Chicago Tribune’

I was honored to be asked to participate in the Social Graces column with The Chicago Tribune recently!

The question posed for the column was:  “When a co-worker shares more than they should at the office – how should you react?”  Click here to access the column and my answer.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

My goal is to help my students to feel more comfortable and confident in the social and professional skills; do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Thanks for reading!
– Carey Sue

 

In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $50 by registering by July 31 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Packing for an overseas journey

DuchessInvite I have an amazing opportunity coming up soon with an overseas journey to the Big Smoke, aka London, England.  During this vacation I’m going to have a once in a lifetime opportunity to attend an official Royal Palace event.  With it being an official Palace event, we can’t talk details until AFTER the event for security purposes.  So stay tuned for the scoop when I return :-)

In the meantime, as I begin thinking about the packing process, I thought it would be helpful to share some tried and true tips and tricks gleaned from 10 years of working on Cruise Ships.  One of my favorite itineraries was the ‘Scandinavian Capitols Cruise’ when we sailed out of Dover, England, through the Kiel Canal, stopping in Warnemuende, Germany; St. Petersburg, Russia; Stockholm, Sweden; Copenhagen, Denmark; and Oslo, Norway.  As a Cruise Director, I sailed this itineray many times, back to back.  Packing for a three to four month contract was a science and full fledged operation in planning and efficiency.

Getting ready for this vacation has brought back some amazing and fun memories.  So I thought I’d share some of my favorite packing tips.  If you’re heading out on a cruise this summer, make sure to read my blog post, “Packing for a Cruise with Julie and Gopher” as well as the post on ‘Travel and Transportation Etiquette‘ for more tips.

For those of you who may be new to Manner Monday and don’t know our story yet, I worked for Norwegian Cruise Line for 10 years.  Starting as a Youth Coordinator and working my way up to Cruise Director (yes, think Julie McCoy).  Ricardo worked for the same company starting at the Front Desk (the front line of customer service) and worked his way up to Hotel Director (yep, he was Gopher!)  He had been with the company for over 7 years when we met as crew members on a ship that sailed out of Houston, Texas in the late 90’s (cue the Love Boat theme song).  After dating for a couple of years and working on different ships – it was when he was on a ship in Hawaii, and I was on another ship in Egypt – we decided we needed to move to land and ‘get a life’.  So, we decided to ‘drop anchor’ (pun intended – I can’ t resist) in Oklahoma City during 2000.  That year, not only did we get married, but we bought cars, got ‘jobs’, and started figuring out what the real world was like as far as insurance, utility bills, grocery shopping, and everything that comes with being home owners.  It was overwhelming to say the least.  But we are really glad we decided to land in Oklahoma City, we love it here.

So back to the topic at hand, Packing and Planning for an Overseas journey

You really don’t need that much stuff:  A few mix and match pieces that can easily transition from day to day.  Maybe something a bit dressier for a nice dinner out out or evening at the theatre.  Two or three pairs (no more) of shoes that will work with everything.  Swimsuits (more than one so you’re not trying to put on a wet swimsuit everyday) and sport sandals if the pool/beach or hiking are on your itinerary. If you like to workout don’t forget an outfit for the gym.  Don’t forget a light jacket or wrap, I always keep a pashmina in my carry on ‘just in case’.  A hat is also a great accessory to bring.  Once you have picked out what you would like to take, take a hard look at everything and whittle it down.  Lighten your load and you’ll be happy you did.

Ziplock Baggies:  These are the best travel accessories you will ever have!  They’re obviously great to keep liquids corralled, but they’re also great to pack your clothes in and they help to save space.  I suggest buying the extra large 2-gallon size, the 1 gallon size, and the quart size.  The quart size is great for small bottles of liquid, stockings, undies, etc.  I use the larger gallon and 2-gallon bags for clothing.  I can pack two-three mix and match outfits in one of the 2-gallon bags, then squeeze the air out and throw it in a suitcase.  For my son (10), we take his outfits and roll them together; shirt, shorts, undies, socks, and stuff them into a baggie.  It makes it so easy for him to pull out an outfit and go.  The baggies help to keep things organized and they also provide an extra barrier of protection from luggage that may have been caught in the rain, or a bottle of lotion that exploded and made it’s way out of it’s little baggy.  And don’t laugh at this one – but you can put your smartphone inside of a ziplock baggie to protect it from water and sand and still be able to talk and text on it.  You just need to remove it from the baggie before you take pictures!  They’re also really helpful in keeping dirty clothes compartmentalized for the return trip.

Outlet Adaptors:  Do you research and find out which adaptors you need for your electronics.  They’re inexpensive and you can easily get a few to toss in your bag.  I say a ‘few’ because you will inevitably lose one during the vacation, and who these days can get by with just one? {that’s me with my hand in the air}.

Carry On:  Realizing that carry on’s are limited by the airlines, you’re going to have to be very creative.  I suggest packing at least one or two outfits in your carry on just in case your luggage gets lost and it takes a day or two to catch up with you.

A few items I leave in my carry on for every trip (land or sea):  a short extension cord.  It never fails, the outlets aren’t where you need them.  And I keep my toiletry bag packed and ready to go at all times.  When I return home from a trip, I refill the small bottles of soap, lotion, etc., and repack my toiletry bag so it’s ready to go.  This saves a ton of time every time I pack, even for camping trips or weekend getaways.  Throw in some of those ‘command hooks’ and they give you extra hanging storage wherever you need it and they won’t damage the walls. And last bust not least, duct tape!  Wrap some duct tape around a sharpie, and you can MacGyver just about anything!

Toiletries:  Unless you’re a crew member signing on a ship to work for a four month contract, you really don’t need the Sam’s size bottle of shampoo and lotion!  Take a look at what you need, and transfer it to smaller containers.  Most hotels offer shampoo and conditioner if you need it, and there’s always a drug store nearby.  If you have to have a particular hair dryer, bring it; otherwise the hotel will have something that will do the job, but they’re definitely not like your favorite.

Leave room for souvenirs:  Don’t stuff you luggage so full that you don’t have room for a few souvenirs.  Even if you are not planning on doing a lot of shopping, trust me, you’ll end up with something extra to bring home. We won’t talk about the rugs, china, crystal, samovar, drum and many other things I bought while traveling 😐 but I always found a way to get them home! :-)

Packing for Day Excursions:  Make sure you pack a small tote for heading on day tours, you can throw your ziplock baggies in the tote that has your sunscreen, phone and cash and you’re ready to go.

Important Documents:  If you need a hard copy of your travel documents, don’t forget to pack it in your carry on.  Keep copies of everything on your smartphone.  Take pictures of your passport, drivers license and any other important documents and save them to your device in case something goes missing.  While you’re at it, take a picture of your kiddos so if you get separated you can easily access a picture to show anyone who may be helping you find the little vagabond.

Books:  If you plan on reading while you’re on vacation, don’t forget to pack your book (a ziplock baggie is great for books too!)  If you read books on your smartphone or tablet, make sure you download them before leaving.  You don’t want to eat up expensive onboard data charges because you forgot to download your favorite book.  And while you’re at it, make sure you charge your tablet at home before you leave so you’re ready to go!

Click to Tweet: Packing and Planning Tips and Tricks for an Overseas Journey #MannerMonday http://bit.ly/PackOvrseas

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Cruise Ships, Manner Monday

Manner Monday®: Introductions

Q: “What is the appropriate way to introduce a same-sex couple? I have asked the couple and they each have differing opinions.  One prefers not to be introduced as married but his partner prefers to be introduced as a married couple.  I have known them for a long time & know the struggles they have each had, but I find it difficult to introduce them while not offending one or the other.” Thanks – Tracey

A: The formal rules of an introduction can still apply in this situation without mentioning marital status. One of the most important components of the old-school formal introduction rules state that you are to say the most important persons name first (lady vs. man, senior manager vs. junior, older vs. younger, etc.)  To help you from getting caught in the middle, I would stick to that rule, keeping it simple and introduce them by their names adding a conversation starter of common interest that will help guide the conversation. For example:

‘Mary, I’d like to introduce to you Bob and Tom. Mary is the director of the ABC Foundation; Bob and I met while working on the XYZ non-profit board. And Tom is an avid supporter of the LMN project’

One mistake when making an introduction is giving too much information or making too-personal comments. Offering up TMI (too much information) during the introduction can create an obviously awkward situation (like the one posed in your question) and doesn’t leave anything for the newly acquainted individuals to find out during the resulting conversation. Keeping it simple, will keep you out of the middle of their relationship!

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue

handshake


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Memorial Day

Happy Memorial Day

‘Decoration Day’ (Memorial Day) dates back to the mid 1800’s as an opportunity for family and friends to Flags pay respect to their loved ones who died during the battle of the Civil War.  Memorial Day weekend has grown into a National Holiday and an opportunity for us to reflect and honor family and friends who are no longer with us.  It is also
a great occasion to enjoy the company of family and friends who play an important part in our lives.

According to Wikipedia, the word respect comes from the Latin word respicere, which means look behind.This Memorial Day, take a few minutes to ‘look behind’ and honor those who paved the way for you.

Enjoy your time with family and friends!

Click to Tweet: Happy Memorial Day! Take a few minutes to ‘look behind’ and honor those who paved the way for you. #MannerMonday http://bit.ly/MmrialDy

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

No comments | leave a comment
Etiquette, Family, Manner Monday, Manners

Manner Monday ®: Mindfulness and Work

Recently I had the privilege of participating in a presentation and discussion hosted by Sherry Dale on Mindfulness and Work.  I found the topic to be extremely interesting and relevant to the recent blog post I wrote about The Expectations of Electronic Etiquette so I asked Sherry if she would mind sharing her information with you.  Sherry Dale, CPA is a serial entrepreneur, mindfulness coach and partner in the management consulting firm, The Mettise Group.  She can be contacted at sherry@mettise.com

Mindfulness and Work – What is it?

Many times the words mindfulness and meditation are used interchangeably so for the purposes of this article, the distinctions are as follows:

Meditation is when you intentionally set aside time to do something that is good for you – writing in a journal, spending time in nature, prayer, exercise, music or art.

Mindfulness (a deceptively simple practice) is a way of being – of having a general awareness of the world. It requires purposeful and nonjudgmental attention to the present moment. Practicing mindfulness is the antithesis to being on autopilot.

We live in an always on 24/7 world – full of distractions. We seem to have the collective attention span of a gnat. However with a mindfulness practice, we can resist endlessly reacting to our inbox and take ownership of a meaningful agenda.

So what does science say?

The scientific community has caught on to the mindfulness revolution. An emerging field of contemplative neuroscientists are becoming a part of everyday academia at the best research universities around the globe. Whole centers have sprung up at universities like Stanford, UCLA, Harvard, Yale and others where scientists and psychologists are studying longtime meditators.

Technology has made a significant impact on helping the scientific community make a big leap forward in studying the impact mindfulness has on the brain. The advent of the functional MRI has aided in the research. The fMRI technology shows in real time what areas of the brain are active. After examining the brains of the same individuals, scientists quickly began to see that the neural pathways of the brain seemed to change over time.

We now understand that our neural pathways continue to develop throughout our lifetime. This is a key finding of modern neuroscience – the architecture of our brains is not static; it can change. The notion of neuroplasticity has upended the study of the brain at academic institutions around the world and now it is changing the way researchers assess mindfulness.

Mindfulness increases activity in parts of the prefrontal cortex which is the seat of much of our higher-order thinking – our judgment, decision making, planning and discernment. In addition, research has demonstrated measurable changes in the brain regions linked to memory, self-awareness, stress and empathy for those subjects who practice mindfulness.

What we think can change the brain.

How does this relate to our work?

A huge problem in the workplace today is lack of attention. People are distracted.

mindfulness We are in a state of continuous partial attention. At meetings – your body is there but your mind is somewhere else. We have countless gadgets constantly sending information – texts, calls, emails, reminders, news flashes – no wonder we are exhausted.

Lack of attention impacts your performance. Your ability to do your job is directly related to how well you concentrate and focus. If you’re continually distracted, you just can’t get it done, or get it done well.

Focused, less stressed, more effective and happier – all sound like things we want for ourselves and our employees. Mindfulness is becoming an integral part of leadership strategy. The ability to be calm and concentrated in the midst of chaos is a transformative skill set for CEOs, executives and leaders.

Mindfulness is about being fully present. Imagine the power of everyone being fully present at meetings or during conversations.

Many companies are beginning to realize that it’s bad for their employees to be so stressed out that their health falters or so distractible that they can’t concentrate.

Organizations such as General Mills, Aetna, Apple, Google, SalesForce, Etsy, the Pentagon and many others are offering mindfulness training to employees. Employees who have attended the training sessions report reduction in overall stress, improved time management and improved ability to handle workloads. Employees also report reduction in perceived strenuousness of the job as well as reduction in the perceived mental and interpersonal demands of their jobs.

Leadership:

Some of the main qualities of effective leadership – clarity, focus and compassion can be cultivated through mindfulness. Mindful leaders are less stressed and more accepting of what is happening. They are more focused and not easily distracted: while staying on task and paying attention to those around them. They are compassionate – working to improve working conditions for themselves and others.

 5 simple ways to get started:

  1. Tune into your breathing 4 times during the day – be mindful of 2 or 3 full cycles of breath.
  2. Eat one meal mindfully this week.
  3. Choose a routine activity usually done on autopilot (brushing teeth, showering, taking out the trash, driving to work) – and do it intentionally this week.
  4. Choose either first thing in morning or right before bed – take 5 to 10 minutes to bring your mind to the present moment – still the mind; be quiet & peaceful.
  5. Meetings and conversations– commit to being fully present; mobile devices are silenced; focus your complete attention to the human interaction; be aware of what is merely noise; start the meeting with a moment of silence for everyone to arrive both physically and mentally.

And, a bonus suggestion – start keeping a gratitude journal – it will help you gain clarity on what really matters and what just causes you stress and anxiety.

Closing:

Mindfulness can change us from the inside out. It can make us compassionately accepting of imperfection. It can shift us from reaction to response and from greed to gratitude. With improved concentration and more effective leadership, we can transform the exhausted, stressed and uninspired to the present, resilient, focused and productive.

Click to Tweet:  As a leader, are you practicing Mindfulness? Today’s #MannerMonday tackles the topic. http://bit.ly/mndfulnss

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Body Language and Nervous Gestures

Nervous gestures such as pen popping, hair twirling and nail biting are ‘little things’ that can help you lose credibility faster than anything.  Unfortunately, when someone has a nervous gesture, the person with whom they are communicating often loses focus on the conversation at hand.  The nervous gesture becomes the main attraction and the actual topic gets lost in the inadvertent ‘shuffle’.

Be aware of your gestures throughout the day, you want to appear confident and competent.  Don’t let these subtle little ‘habits’ undermine your authority.  Below are a few of the ‘little things’ that can be misinterpreted as lack of confidence:

  • Biting or chewing fingernails
  • Playing with hair
  • Wringing hands
  • Avoiding eye contact
  • Nervous laughter
  • Drumming fingers
  • Playing with objects
  • Continuously clicking your ink pen
  • Wiggling or fidgeting in your seat
  • Bouncing knees up and down
  • Bouncing foot up and down when legs are crossed
  • Tapping feet  – unless of course you’re in tap class and supposed to be tapping your feet!

You want to be remembered for your self-confidence, poise and polish!

Click to Tweet: You want to be remembered for self-confidence, poise and polish. Not pen-clicking and nervous gestures! #MannerMonday http://bit.ly/nervges

tappingfeet

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

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Business Etiquette, Etiquette, Manner Monday, Manners, Uncategorized

Manner Monday®: The Expectations of Electronic Etiquette

Just as Business, Social and Dining Etiquette all have many layers, so does Electronic Etiquette: Email Etiquette, typing in ALL CAPS, voicemail messages, voicemail greetings, inappropriate social media sharing, you get the picture. And more than likely you’ve heard many spiels on the basic premise of Electronic Etiquette – giving the person in front of you 100% of your attention. We get it. I believe the difficulty in navigating Electronic Etiquette lies mostly in the expectations of those participating in the exchange.

man-person-smartphone-technology There is a lot of criticism afoot about Millenials and how they hide behind their electronics and there is some truth to that, however, we have to own the fact that some of their behavior stems from the expectations that we (parents, bosses, colleagues) place upon them to immediately respond to a request. Email and text messaging is designed to be asynchronistic but our expectations have grown into the anticipation of a real time exchange.

I was recently talking with a high-powered law firm partner in Chicago who summed up the quandary very aptly. When he’s in a meeting with one of his associates, he expects their full attention. However, when that same associate is in another meeting with another partner, who also expects their full attention, he gets frustrated when he doesn’t get an immediate response. He also acknowledged that if ‘back-in-the-day’, he were to walk by the conference room and see them in a meeting, he of course would not expect an immediate response. But in the virtual world that we now live and do business, it’s very easy to forget that no matter how plugged in we are, we can only be in one place at one time. No matter how well we think we can multitask.

We’re putting Millennials in an impossible position of giving their full attention and respect to the person in front of them, but yet getting frustrated with their inattention to our electronic request. We think they’re being disrespectful when they sneak a peak at their device in front of us – yet we’ve been grooming them to respond to our requests immediately.

We’ve become a society of individuals where, ‘we want what we want, when we want it, and we want it now’ has become the status quo. Basic email etiquette allows for a 24-48 hour window of response. How have we come to expect an immediate response from interoffice associates? We have high expectations – and we’re asking a lot from our colleagues. Is there a happy medium? Do we need to adjust our expectations – are they realistic?

Click to Tweet: ‘We want what we want, when we want it – now’, #MannerMonday addresses Expectations of Electronic Etiquette http://bit.ly/ExpectElectEtq

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: How do you address a Cell Phone cold call?

Today’s Manner Monday tackles the awkward cold call when you’re calling someone’s cell phone for the first time.

Q: “My mom always taught me to say this when I call people, “Hello, may I please speak with Jane?”  Given that cell phones belong to one person, rather than a household, what it the best way to address someone you are calling?  I’m not referring to a friend or acquaintance, but rather a situation when you “cold call” someone.  This has actually come up several times in the context of the community volunteer group I lead.  When I ask, ‘Hello, may I please speak with Jane?’, I always detect some trepidation, as if the person is thinking, ‘Well, who do you think this is? You called my cell phone after all!’ I would love your advice!” – Thank you, Sara

DonAdamsGetSmartShoePhone A: You’re right, often the ‘old-school’ rule seems a bit awkward with technology advancements. I don’t know about you, but sometimes when I’m navigating the rules of new technology – I feel like ‘Maxwell Smart’ from the old TV Show, ‘Get Smart’ who was known for talking on his ‘shoe phone’. But there are a few ‘old-school’ rules though that still apply such as the 9-9 rule; don’t make calls (or send texts) before 9am or after 9pm.

Click to Tweet:  Do you feel like Maxwell Smart when making a cold call to someone’s cell phone? #MannerMonday http://bit.ly/CellColdCall

When I find myself making that awkward call to someone’s cell phone, I usually say, “Sara? (allowing them to confirm), Hi this is Carey Sue Vega; I’m calling in reference to…. Is this a good time?”

When someone calls my cell, and I’m not sure who it is, I answer with a perky ‘Carey Sue speaking’, which let’s the other person know they’ve correctly reached me and can then introduce herself and get the dialogue started.

Here are some tips to make phone calls in general a bit more smoothly:

Tone of voice: Without people being able to see your face and facial expressions, they will draw conclusions about your trustworthiness, reliability and confidence solely from how you sound. Your tone of voice is the only thing they have to draw on for your first impression.

  • Don’t talk too fast, or too slow
  • Don’t talk too loud, or to quiet
  • Smile while you’re talking (I know it sounds cheesy, but it makes a difference)

Background noise: Make sure you’re out of the wind, turn down the radio or TV, and keep distractions to a minimum. Focus on the phone call as if you were talking to that person face-to-face. And definitely don’t eat or drink while you’re on the phone – those noises are amplified and you’ll sound like the cookie monster to the person on the other end of the line.

And here’s a recent article for more tips on cell phone etiquette.

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

 

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Should I send Graduation Invitations or Announcements?

May is knocking on our door which means our mailboxes will soon be filled with exciting news from the high school and college graduates in our lives.  I often get asked the question about the difference between graduation ‘invitations’ and ‘announcements’ so I thought I would break it down for you:

Q – “Graduation announcements –  Who should you send them to?  Only family; family and very close friends; people who have touched the student; everyone on your Christmas list; the dentist, doctor, orthodontist, teachers?  We definitely don’t want it to look like we’re fishing for gifts...”

A – In many cases, during a student’s road to graduation the “it takes a village” quote is all too familiar.  Many parents want to stand on the rooftop and shout it out…
– Wahoo!!!
– He’s graduating!!!
– Thank you for helping!!!

So let’s cover the options for sharing the good news:

Graduation Invitation:  This is an invitation to the actual graduation festivities.  Many schools have a strict limit on how many people may attend in support of each student.  This may determine your list for the “invitation” group.  If you want to have a party so more people can share in the celebration, you could host a graduation party and extend invitations to the other close friends and family who may have been left out of the ceremony itself.  As the recipient of an “invitation; if you are able to attend, a gift should be given to the graduate.  If you are not able to attend, you may still send a gift, but it is not required.

Graduation Announcements:  An announcement does not extend an invitation to an event; its sole purpose is to “announce” the news to whomever you think might be excited to know of the accomplishment.  Many people may have lost track of time and did not realize that Johnny is “already” a senior.  They would be excited to hear about this great stage in his life (and yours).  Those who receive announcements are not obligated to send a gift.  A hand-written note would be a great way to respond to the announcement, sharing your excitement for the achievement.  Of course, if the recipient of an announcement would like to send a small gift, they are welcome to do so.

With all of that being said.  Some parents will want to send announcements to everyone they know, others will choose to send them only to close friends.  I think the extent of the list will fluctuate for different families and situations.

And unfortunately, some people do send invitations and announcements as a ploy to receive gifts.  We can only hope that the invitation or announcement we receive was sent in the spirit of the occasion and respond accordingly.

Envelopes and Postage:  Thanks to all of the creative entrepreneurs out there who are keeping the stationery business alive, we’re seeing some pretty original and artistic announcements.  Which also means some atypical envelope sizes.  If you have an announcement that requires a unique envelope – make sure you check the postage requirements, more than likely you will need additional postage.  Click here for the link to the USPS postage calculator page.

Click to Tweet: Graduation Announcements or Invitations? And who gets what? #MannerMonday tackles the topic! http://bit.ly/GradInOrAnn

FullSizeRender

Do you know someone who would enjoy this post?  If so, please share it and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Thanks for reading!
– Carey Sue


In other news….

Do you know of a 5th-12th grader who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them…

Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $70 by registering by June 15 for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program

Click Here to access more information and to access the Passport (9-12th Grade) Program.

Email Newsletter
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

 

No comments | leave a comment
Etiquette, Manner Monday, Manners