Manner Monday: Finding Time, #30ThanksIn30Days

During a recent Trade Show Booth training I developed for a company that participates in a wide variety of shows throughout the year; the question arose about ‘finding time’ to write business related thank-you notes which prompted me to ‘take a look in the mirror’!

We’re all busy, I totally get it!  I have a list (a growing list) of thank-you notes to write.  For adults, I really think it boils down to psychology… as children we were expected to write thank you notes for gifts; it was a duty, it was an obligation.  If we could change our thinking and look at the art of the handwritten note as an opportunity to show true gratitude, I think it might help us to change gears and get some momentum going behind writing those notes.  Taking just a few minutes out of our day to share with someone how thankful we are for them; yes, it takes time, but think about how it makes the recipient who receives the note feel.  Aren’t they worth our time?

I’ve written about it here, here, and here, and have even shared 4 easy steps to make writing notes a breeze.  My son even gets it.  But yet, am I great at it?  Nope.  I definitely have room to grow in this category!  After the discussion that took place during the training, I decided I need some motivation myself to get working on that growing list of gratitude I’ve been ‘intending’ to tackle.  So I’m going to set a goal, I’m going to start with 30 notes over the next 30 days.  Are you interested, would you like to join me?  Together, lets figure out how to carve out just a few minutes from our day to put pen to paper and show thanks. Hop over to the Facebook page, Twitter, Instagram, Periscope (wherever you want) and put it out there, I’m using the hashtag #30ThanksIn30Days to get the conversation started and to help keep me accountable.  So if you see me over the next 30 days, please don’t hesitate to ask me how it’s going!

Click to Tweet:  Who’s with me? Let’s do this, #30ThanksIn30Days. #ThankYouNotes #MannerMonday http://bit.ly/30ThanksIn30Days

#30ThanksIn30Days

As always, thanks for reading!
– Carey Sue

 

On another note…

Business Etiquette Training Opportunity –
Executive Success Series
Research shows that 85 percent of success in the business world hinges on your soft skills, and only 15 percent on your technical skills. Yet many people do not take the time to invest in the most critical part of their professional training, the crucial social skills that enhance your ability to communicate, negotiate, and lead which helps you build relationships and close deals. Are you ready to invest in your 85 percent?
Click here to register now, space is limited!

 

Youth Programs – 
Registration is under way for our 5-12th grade programs that start soon.  Don’t miss out – register today!

For more information click on the links below:
5-8th Grade Programs
9-12th Grade Programs
General Information
www.ExpeditionsInEtiquette.com

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Business Etiquette, Manner Monday, Manners

Manner Monday®: Benefits of Technology and Face-Time

If you’ve been following Manner Monday for any length of time, you know I’m a fan of unplugging, putting the phone down and engaging in some good old fashioned ‘face-time’. Just as Business, Social and Dining Etiquette all have many layers, so does Electronic Etiquette: Email Etiquette, typing in ALL CAPS, voicemail messages, voicemail greetings, inappropriate social media sharing, you get the picture. And more than likely you’ve heard many spiels on the basic premise of Electronic Etiquette – giving the person in front of you 100% of your attention. We all get it by now. But sometimes rules are meant to be broken. If the use of technology can improve the conversation, solve a problem, or enhance the social interaction, then by all means, bring it into the equation. It’s the blatant disrespect for the person in front of you when you ‘tune in to tech’ and ‘tune them out’ that causes problems and ruins relationships.

So yes, there is a time and a place when the benefits of technology and the new and improved digital ‘face-time’ come in handy. For example during our recent end-of-the-year event for our high school students, we had unfortunate complications with Mother Nature and had to reschedule our formal dinner and ball. Needless to say, I was saddened to find out a couple of our students would not be able to attend the rescheduled event. One of those who had had a conflict with the new date was a senior, who had not missed a formal dinner in the eight years she had been participating in programs with us. So, to make the best of a difficult situation, we decided to turn to technology… Face-Time to the rescue. We were able to give her a glimpse into the evening and let her ‘chat’ briefly with some of her friends. It’s obviously not as good as attending in person, but it sure was a nice alternative to missing it all together.

Click to Tweet:  If tech can improve the conversation, solve a problem, or enhance social interaction – then bring it on. #MannerMonday http://bit.ly/TechFT

Channing Justice FaceTime

On another note…

Have you seen our end of the season video yet?  Thank you to one of our Student Ambassadors, Presley Rhea, for creating the video this year!

And if you’re curious as to why I was verklempt at the end of the video, you can visit this link to read the story: http://bit.ly/SrSpotCT

The highest compliment you can give us is a referral to your friends and coworkers. Please share our registration and contact information with any families you think might be interested in participating in our program.

Each year we build on the previous year as we add to the curriculum.  We have many students who continue with us each season, from our Level 5 (5th grade) program through our Passport (High School) Program.  Our goal with the continuous exposure, and gentle reminders, of the courtesies we teach over consecutive years – is to assist you in raising well-mannered young adults.

  • Continued Exposure:  Just as continued exposure to athletics and school homework reaps rewards; continued exposure to the social skills taught in our program will provide lifelong lessons that will benefit your child throughout the classroom and into the boardroom.
  • Benefits and Rewards:  One of the biggest rewards of our students returning year after year, is the virtual ‘light bulb’ that seems to turn on and stay on; the students are really starting to get it and they are very proud of themselves.  Their confidence is building.  We’ve highlighted some of our graduating seniors on my blog at www.CareySueVega.com/?s=senior+spotlight

For more information click on the links below:
5-8th Grade Programs
9-12th Grade Programs
General Information
www.ExpeditionsInEtiquette.com

As always, thanks for reading!
– Carey Sue

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Treating Others Like A Dallas Cowboys Cheerleader

I was recently at the Dallas Love Field airport, getting ready to board the same flight as a small group of 10 Dallas Cowboys Cheerleaders. It was obvious who they were as they all had matching Cowboy Cheerleader logo luggage. They were beautiful young ladies. They were dressed respectfully, and they had flawless hair and makeup. They looked camera ready, which I think I’ve heard is part of their contract. If I haven’t already painted a good enough picture for you, I’m sure you can imagine it was definitely fun people watching in the waiting area. Between the grown men and women who were literally tripping over themselves as they walked by, turning to get a better look, to the sweet young girls who were looking up to the Cheerleaders with huge smiles.

What I really loved about the whole process was how the Cheerleaders stopped and put their technology away and would give each little girl 100% of their attention and focus and ask the little girl questions as if she was the star. The exchange always ended up with the parent getting a picture of the young girl with her new BFF’s.

I’m sure the Cheerleaders receive extensive training on how to act in public, but it was reassuring to see the interaction and what appeared to be their genuine interest in each person who approached them. They didn’t seem putout or annoyed, they truly acted as if it was their pleasure to accommodate the interruption.

For all of the negative stereotypes that are associated with the beauty behind the Cheerleader image, it was definitely enjoyable to watch how poised and professional these young ladies were. I’m thinking the training they’re receiving behind the scenes, as a Cheerleader, will serve them well into the next phases of their professional careers.

It all was a good reminder for me to treat the person I’m interacting with as if THEY were a Dallas Cowboys Cheerleader.

IMG_7364

Click to Tweet: Treat the person you’re interacting with as if they were a Dallas Cowboys Cheerleader! #MannerMonday

 

In Other News…

I’m hosting a Free Webinar to learn more about our programs.  Do you know someone who may be interested? They can register for the free webinar that will take place Tuesday, April 14, by clicking on the button below. We only have a limited number of ‘seats’ so please sign up now!:Reg for webinar

During the webinar, I will go into detail about all of our programs for our:

  •  5-8th grade programs
  •  9-12th grade programs
  • Adult Business Training
  • How the classes are setup
  • The M/F ratios
  •  And much, much more!

If you have a specific question you would like answered during the webinar, please feel free to shoot me an email via the ‘contact us’ form and I’ll make sure to include it. We’ll also have time at the end of the live webinar for Q&A, so no worries if you don’t have a question now.

AND if for some reason you’re not able to make it to the live webinar, please go ahead and register anyway, we will send a recording of the event out to everyone who registered so you can watch it at your convenience.

 

As always, thanks for reading!
– Carey Sue

 

 

 

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Business Etiquette, Etiquette, Fashion, Manner Monday, Manners

Manner Monday®: April Fools Day

I did a segment with Channel 4 on April Fools Etiquette for the Family and the Office.
We don’t have the video available, but here is the transcript:

AprilFoolEtq

Q – When do kids think a prank is good fun, and why do parents need to tread carefully from the start?

A – Parents REALLY need to tread lightly, we need to set good examples of what’s acceptable and what isn’t.

This is a great time and opportunity to have a conversation with your kiddos about pranks and practical jokes.

Ask them what they think is appropriate, then you can guide the conversation and point out that what they think may be funny, may actually be mean or offensive to others.

 

Q – It seems a lot of families have a ‘prankster’ who goes a bit too far? What’s going on with this person?

A – Do you see a pattern occurring?
Are they pulling the pranks as a way to get attention?
What is the motive behind the prank?
Is the prankster well-meaning, but ends up getting excited and over-zealous?
Or is their intent to see how far they can push the limit or boundaries?
Determine the motive before taking action.

 

Q – So how do you talk to a serial prankster – and still feel like you can sit down together next Thanksgiving?

A – If you do see a pattern occurring, it’s important to point it out and make sure the person realizes what they’re doing.

Explain the unintended potential consequences of their behavior: How is it affecting his reputation?

He may think it’s funny, but others think of him as annoying, ignorant, prejudiced or narrow-minded. Make sure to point out the impact of the pranks on others; people may be avoiding him and not want to be around him.

 

Q – Now lets talk about Office Pranks. What are the three elements to avoid at all cost?

A – Humor that falls into the category of sex, race, or religion does not belong in any office, period.

As an adult, playing a few pranks in the office can lighten the mood and bring some fun and excitement into the workplace.  On the other hand, it can cause stress, create unnecessary problems, breed animosity and cut into productivity.

If you like to get into the spirit of the day and you’re busy scheming and planning the perfect prank, ask yourself  “how would I feel if this joke were played on me?”

Many pranks may seem funny to you, but fall into the gray area and need to be administered with extreme caution. Everyone needs to be aware that what is funny to one person, can be offensive to another.

 

Q – Lets continue on the theory that a good laugh is a good moral booster in the workplace. What else should you keep in mind?

A – Make sure to be a good role model and keep your pranks good-natured and squeaky-clean. And if a coworker does take something personal or the wrong way, simply stop, apologize and don’t argue that it was funny or that they lack a sense of humor. Apologize, clear the air, and move forward.

Also, keep in mind the timing of your prank.  It may be April Fools Day on the calendar, but if you’re timing is wrong and if your prank is unprofessional – you may end up being the Fool.

 

 

 

In other news…

Spring Special Registration Discount is available
Registration Information for 5th-8th Grades for 2015-2016 Season

Registration Information for 9th-12th Grades for the 2015-2016 Season

Multi-Season Discount
You’ve asked and we have listened!  We now offer a multi-sesason discount to families who would like to register a child for three consecutive years in the program.  As each season builds on the previous; maximum benefits are achieved by continued exposure for a minimum of three years (many students participate for 8 consecutive years).

As always, thanks for reading!
– Carey Sue

 

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Business Etiquette, Etiquette, Family, Manner Monday, Manners

Manner Monday®: Is it rude to cut my salad with a knife?

Q – ‘We were told today at lunch that it is poor manners to cut a large chunk of lettuce in a salad. We were quite surprised. Is this true?’ – Linda

A – First off, I hope that it was told to you in conversation and not directed towards you as if you were breaking the law. If the latter is the case, then the person correcting you would be creating a much bigger etiquette violation than anyone who may be using a utensil ‘incorrectly’.

To answer the question, this is actually an ‘old-school’ rule that really no longer applies. Old-fashioned knife blades were made from steel or iron and they had a tendency to react with vinegar or citrus juice in the dressing, the knives also had a tendency to discolor/brown the edges of cut lettuce; hence the utilitarian need for the rule.

This is one of the numerous ‘old-school’ rules that continue to get recycled but don’t really apply. Plus, can you imagine tacking the trendy ‘wedge’ salad without a knife? Today it boils down to courtesy and respect versus usage of fork and silverware. As long as you don’t look like a Neanderthal at the table, you’re good!!!

Tweetable: Dining Etiquette boils down to courtesy and respect versus usage of fork and silverware. Just don’t look like a Neanderthal! #MannerMonday

Wedge Salad

 

 


In other news…

Spring Special Registration Discount is available
Registration Information for 5th-8th Grades for 2015-2016 Season

Registration Information for 9th-12th Grades for the 2015-2016 Season

Multi-Season Discount
You’ve asked and we have listened!  We now offer a multi-sesason discount to families who would like to register a child for three consecutive years in the program.  As each season builds on the previous; maximum benefits are achieved by continued exposure for a minimum of three years (many students participate for 8 consecutive years).

As always, thanks for reading!
– Carey Sue

 

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Business Etiquette, Etiquette, Family Dinner, Manner Monday, Manners

Executive Success Series 

I’m so excited for this new series!!!  Please feel free to share this information with anyone else you think may be interested.

Research shows that 85 percent of success in the business world hinges on your soft skills, and only 15 percent on your technical skills.  Yet many people do not take the time to invest in the most critical part of their professional training, the crucial social skills that enhance your ability to communicate, negotiate, and lead which helps you build relationships and close deals.  Are you ready to invest in your 85 percent?

Schedule:

  • Tuesday, March 10, 11:30am-1:00pm, Skirvin, Downtown Oklahoma City  (lunch included)
  • Tuesday, April 14, 11:30am-1:00pm, Skirvin, Downtown Oklahoma City  (lunch included)
  • Tuesday, May 12, 6:00-7:30pm, Cocktail Party, Location TBA

Curriculum:

  • First and Lasting Impressions
  • Hosting and being a guest at a lunch, dinner, board, or coffee meeting
  • Communication; verbal, written and electronic
  • Networking Events; advanced techniques for both Introverts and Extroverts
  • Customer Service, and much more.

Course Fee:  $287 for all three events in the series

Click here to register, seating is limited and registration closes on March 3.

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Business Etiquette, Classes

Manner Monday®: What Would George Say?

Happy President’s Day!

In honor of the Holiday, we’re pulling another rule from George Washington’s 110 Rules of Civility and Decent Behavior in Company and Conversation which he penned at the ripe age of 16 (yes, 16) to highlight how his ‘archaic’ rules are still pretty relevant in today’s modern world.

Rule #42: “Let thy ceremonies in Courtesy be proper to the Dignity of his place with whom thou converses for it is absurd to act the same with a Clown and a Prince.”

In other words:  There is a time and a place for everything. We’re all about fun, but knowing when to ‘drop anchor’ (pun intended) and knowing how and when to apply the rules of etiquette is your ticket to self-confidence!

Tweetable: We’re all about fun, but knowing knowing how and when to apply the rules of etiquette is your ticket to self-confidence! #MannerMonday

George-Washington

In other news….

Early Bird Registration for the 5-8th grade programs is openClick here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.


Business Etiquette Training:  
Executive Presence Master Class Coming Soon 

We’re putting the finishing touches on this exciting program.  We should be ready to announce the details very very soon!
Do you know of a young professional who could benefit from participation?
Classes are scheduled to begin in March. … stay tuned…

In the meantime, Click Here to access the Business Section of the website.
Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

 

Thanks for reading!
-Carey Sue

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Finger Bowls

Finger Bowls are rarely seen today in a formal environment – but if you are are ever presented with this old-fashioned ritual, I want to make sure you know what to do.

Their purpose is to help diners clean their fingers after a course that may have been a little more ‘hands-on’, such as lobster, clams, or corn on the cob.

Let’s ‘dive in’ to the do’s and don’ts of the Finger Bowl:

  • Don’t use your spoon – it’s not soup!  It may look like a soup, but it’s just lukewarm water.  Often you will see flower petals floating (this is another giveaway that it’s not soup).
  • No Splashing.  Be gentle, we’re not at the water-park.  Gently dip fingertips, one hand at a time, into the bowl, using your napkin to dab them dry.
  • It’s not a bath. If you would like to gently dab your lips/mouth, do so discreetly – don’t proceed with a self-administered facial.
  • Clear the path.  Once you’re finished with your Finger Bowl, carefully pick it up along with the doily (the fancy white thing that was positioned underneath the bowl and on top of the service plate) and move them both to the left of your plate for the waiter to collect (your drinks and coffee cup will be on the right leaving no room on that side).  The empty plate that remains will now serve as a charger for your plated dessert.

Modern Version – Warm Wet Washcloths.  This is a popular variation that serves the same purpose. The same rules above still apply. Some restaurants provide warm washcloths before the meal is served, others offer them at the end of the meal.  Either way, it’s a nice touch of hospitality.

In other news….

Early Bird Registration for the 5-8th grade programs is openClick here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.


Business Etiquette Training:  
Executive Presence Master Class Coming Soon 

In response to the many requests for Business Etiquette and Professionalism Training, I’m working on the final details for an ‘Executive Presence Master Class’ that will be announced soon.
Do you know of a young professional who could benefit from participation?
Classes are scheduled to begin March 10. … stay tuned…

In the meantime, Click Here to access the Business Section of the website.
Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

 

As always, thanks for reading!
– Carey Sue

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Martin Luther King, Jr.

Here are some words from previous MLK posts that I thought were worth repeating:

Martin Luther King (b1929), in 1964 became the youngest person to receive the Nobel Peace Prize.  The prize was awarded to him for his efforts and advancements to end racial segregation and discrimination, by way of civil disobedience and other nonviolent means.  That’s pretty good headway for a 35 year old.  We are all only left to wonder what he could have accomplished had he made it to his 40’s and beyond.

I’m thinking it’s pretty safe to say that one of the characteristics that led him to his power was one of respectfulness.  By treating everyone with the same respect we wish to be treated, we can strive to be respectful and civil towards others in all of our actions.  Sometimes we may fall short, but remembering one of his famous quotes, “The time is always right to do what is right,” may help us on our journey.

Taking a look at Dr. King’s famous “I have a dream speech”, the following line is pretty powerful (OK, I know the whole speech is powerful, but bear with me):

“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character.”

A person’s character is critical.  No matter how successful one gets in life, his or her character is one of the few things they will not be able to “out-source” to someone else to “increase the bottom line” or “make it happen”.

Take a few minutes today to visit with a young person in your life about “character” and how important it is everyday to consistently make smart choices and good decisions.  As we all know…the good, the bad and the ugly: those choices and decisions stick with you for a lifetime!

 

 

In other news….

Early Bird Registration for the 5-8th grade programs is open, Click here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

 

Passport (9-12th Grade) Program
Our High School events have begun!

  • Click Here to access more information and to access the Passport (9-12th Grade) Program registration online.

 

Important Note
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or once every two weeks).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list

 


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!
– Carey Sue

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Business Etiquette, Etiquette, Family, Manner Monday, Manners

Manner Monday®: Hurt Feelings

My Aunt passed away last week.  She would always send an email after reading Manner Monday with a kind word of encouragement and a thoughtful comment about the post.  She was such an amazing lady with a kind, gentle spirit.  Never a harsh or unkind word – she always found the silver lining in everything!  In honor of Aunt Linda, I wanted to share one of her favorite posts.  She would often tell me how much she enjoyed this one:

Kindergarten is tough… on a parent!

Our 5 year-old came home from school the other day with “hurt feelings”.  One of the other kiddos told our son that his hair looked funny.  As a parent, the “mama bear” in me started to come out:  then I got to thinking… this is life.  As a part of life, we deal with “hurt feelings” on a regular basis… someone didn’t like our idea during a meeting; someone chose our competitor over us; someone said something to us that we didn’t “like” and we took it personal.  What I’ve found myself repeating lately to our 5 year old is “we can’t control what other people do or say, the only thing we can control is how we react ”.  It’s been a great reminder for me, as an adult; we may not like what we heard, and we may not be able to change what was said, the only thing we have control over is our reaction.

Tweetable: “We can’t control what other people do or say, the only thing we can control is how we react.”

She was one of my biggest cheerleaders and always encouraged me to keep doing what I’m doing.  Thanks for letting me share with you about my Aunt Linda!   I wish you could have known her.

FullSizeRender

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Business Etiquette, Etiquette, Family, Manner Monday, Manners