Manner Monday®: Text Etiquette

I recently sent one of my best friends a text at 11:30pm.  I was surprised when she responded as she and I are complete opposites when it comes to our most productive hours – I’m a night owl, she’s an early bird.  When she texted me back, I replied with ‘what are you doing awake?’  Her answer, ‘responding to your text’.  Oops.  I obviously woke her, when I had intended for her to read the message the next morning once she was awake.  Yikes.  She politely offered to continue the conversation at 5:00am. :-/

When making a phone call, traditional ‘old-school’ telephone manners dictate that one should never call too early in the morning or too late in the evening.  A good rule of thumb to follow when placing calls to someone’s home is:  wait until after 9:00 a.m. and before 9:00 p.m. during weekdays.  On weekends, extending extra courtesies by not calling someone before 10:00 a.m. is always a thoughtful gesture.

As we all know, advancements in technology have blurred the lines when it comes to telephones and working environments.  It’s hard to determine if someone’s phone number is his or her office phone number or a residential home office, and it seems everyone is (or appears to be) accessible 24/7.   And landline phones are quickly becoming extinct as smartphones have rapidly become the norm.  When talking about this subject with our younger students, they look at me in disbelief and say, ‘does anyone really still use a landline phone?’

So now we’re faced with new issues:  texts/calls at strange hours.  I’m guessing that many of us have been the guilty party {raising hand here} as well as the victim to this circumstance.  Personally, we’ve lost count of how many texts/calls we have received at the most bizarre times:  1:00 a.m., 4:45 a.m., 5:30 a.m., just to name a few.  I’m thinking the ‘traditional telephone manners’ aren’t too far off base and still apply even as technology advances.

Click to Tweet:  ‘Old-school’ rules still apply to modern tech; don’t text/call before 9am or after 9pm. (Note to self!) #MannerMonday http://bit.ly/Txt-Etq

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue

old phone


In other news….

Early Bird Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program
Our High School events have begun!

  • Click Here to access more information and to access the Passport (9-12th Grade) Program registration online.

Important Note
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Martin Luther King Junior Day

Here are some words from previous MLK posts that I thought were worth repeating:

Martin Luther King (b1929), in 1964 became the youngest person to receive the Nobel Peace Prize.  The prize was awarded to him for his efforts and advancements to end racial segregation and discrimination, by way of civil disobedience and other nonviolent means.  That’s pretty good headway for a 35 year old.  We are all only left to wonder what he could have accomplished had he made it to his 40’s and beyond.

I’m thinking it’s pretty safe to say that one of the characteristics that led him to his power was one of respectfulness.  By treating everyone with the same respect we wish to be treated, we can strive to be respectful and civil towards others in all of our actions.  Sometimes we may fall short, but remembering one of his famous quotes, “The time is always right to do what is right,” may help us on our journey.

Taking a look at Dr. King’s famous “I have a dream speech”, the following line is pretty powerful (OK, I know the whole speech is powerful, but bear with me):

“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character.”

A person’s character is critical.  No matter how successful one gets in life, his or her character is one of the few things they will not be able to “out-source” to someone else to “increase the bottom line” or “make it happen”.

Click to Tweet: No matter how successful one gets in life, character is not something you can “out-source”! #MannerMonday http://bit.ly/MLKcharacter

Take a few minutes today to visit with a young person in your life about “character” and how important it is everyday to consistently make smart choices and good decisions.

As we all know…the good, the bad and the ugly: those choices and decisions stick with you for a lifetime!

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue


In other news….

Early Bird Registration for the 2016-2017 Season 5-8th grade programs is open, Click here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

Passport (9-12th Grade) Program
Our High School events have begun!

  • Click Here to access more information and to access the Passport (9-12th Grade) Program registration online.

Important Note
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or as I have information to share… so I really should call it something else because you won’t see it ‘weekly’).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Classes, Etiquette, Manner Monday, Uncategorized

Manner Monday®: Gym Etiquette

Is heading to the gym on the list of your New Year resolutions?  If so, the ‘regulars’ at the gym want to remind those of us who are getting back into the swing of things (as I dust off my sneakers) a few of the do’s and don’ts

Do Keep it Covered – Not only is dressing appropriately important for the everyday life and the workplace, it’s equally important to be dressed suitably for the gym.  ‘Too little’ cover provides ‘too much’ skin for your fellow gym patrons to feel comfortable.

Do Keep it Clean –  That infamous sign you see posted in various places, ‘Your mother doesn’t live here’, is what immediately comes to mind.  Clean up after yourself!  Who wants to work out on a piece of equipment that has pools of sweat lingering?  Wipe down the equipment and make it presentable, just as you would like to find it yourself!  Along with the above-mentioned sign, another childhood flashback ‘pick up your room’ comes to mind.  Don’t forget to leave your equipment in a neutral setting, put the extra weights back in their proper storage area before heading to your next station.

Do Keep it Quiet – Please do yourself, and everyone in the gym, a favor and turn your ringtone to silent.  It’s very distracting to hear a ringtone going off while you are focusing energy on your workout.  And for those of you who still use your smartphone to actually ‘talk’, step outside or away from the gym floor while you carry on your conversation.

*Don’t use a machine as a couch – Sitting on a machine scrolling through your social media feed while someone else is waiting to use that piece of equipment will not win you friends.  If you need to take a break between reps, we get it… but don’t get caught up with your phone and forget why you’re at the gym.

Don’t forget to Eat – Even though you may be trying to lose weight, you don’t want to pass out during the process.  Make sure you eat something before heading in for your workout.

Don’t Stink up the place – Sweating and perspiring are great, stinking is not.  Clean out your dirty closes from your gym bag as soon as you get home and restock it with clean and fresh gear.  Don’t forget the deodorant but leave the cologne or perfume for ‘date night’.

And of course, do be patient with the newbies (raising hand here)… they may end up being a regular… OR a new client or colleague!

Click to Tweet: #GymEtiquette: Don’t Stink up the place – Sweating and perspiring are great, stinking is not. #MannerMonday http://bit.ly/gymEtiq

treadmill

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue


In other news….

Passport (9-12th Grade) Program
Our High School events begin Thursday, January 14!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs.  Please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Q&A

My goal with my career is to help others.  I love answering questions and helping people solve some of those pesky little questions that may be lingering in the back of their mind. Over the holiday break, I had a couple of people reach out with various Q’s so I thought I’d share the A’s with you.  As I tell students all of the time, ASK questions, if you have a question – there’s a pretty good chance someone else wants to know that answer too!  Do you have a question you’d like to ask?  Please let me know!

Q – Should one write a thank you note for hostess gifts received when hosting a dinner or party?
A – No need to write a thank you note for a hostess gift (unless it’s something over the top and really extravagant).  Technically their hostess gift is a ‘thank you’ to you for hosting them.   A text message would work in the situation of acknowledging something more than an ordinary or common hostess gift.  (I know, don’t faint, I said ‘text’), you don’t want to create a never e cycle of thank-you notes.

Q – Why do people cross out their names printed at the top of formal stationery? Am I supposed to be doing that?
A – This is an ‘old school‘ tradition and I RARELY see it done today.  There are a couple of thoughts behind the practice.  One is that the note is actually coming from the writer and not their assistant or secretary.  Another idea is that the mark shows a personal touch that the sender considers you a close friend versus an acquaintance.  It’s totally up to you if you want to engage in the practice.  It would be a nice touch when responding in writing to friends who have already demonstrated the practice and understand the meaning.

Q – I have a question about cards and envelopes. When stuffing a card into the envelope, should the card face the front or the back of the envelope?
A – This question takes me back to high school and the three years of ‘Typing 1’, ‘Typing 2’, and ‘Office Practice’ – which also reminds me to thank my mother for making me take the classes (showing my age here with those course titles!)  The card should face the ‘back’ of the envelope. So when the recipient opens the envelope, the note/card is right side up to them (see the picture below).

FullSizeRender

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue


In other news….

Passport (9-12th Grade) Program
Our High School events begin Thursday, January 14!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs.  Please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Classes, Etiquette, Hostess Gifts, Manner Monday, Manners

Manner Monday®: Holiday Tipping Tips

Do you find yourself asking how much you should spend when spreading Holiday Cheer to service providers? It can be a bit overwhelming when you start making the list of all of the people who not only make your life easier, but also those who help you, take care of you; everything from day care providers, housekeepers, and pet groomers, to hair stylists and personal trainers. And modern times bring new categories to that growing list; personal assistant/errand service, eyelash care, nail tech, and don’t forget the technology ninja who makes sure your home office stays online! After all, they are the people we rely on throughout the year.  To help you navigate the process, Paula Burkes with the Oklahoman asked me a few questions, so I put together some guidelines to help you show your appreciation.

Q: So who SHOULD I tip?

A: When thinking through who should be on your list, start with the suggestions above and then add to it any other people who you think deserve a special thank-you. If you think about the word ‘gratuity’ it’s very similar to ‘gratitude’. Which service providers do you need to show gratitude to for helping you throughout the year?

Q: Is there anyone I SHOULD NOT tip?

A: Yes, you do not need to tip you banker, attorney, doctor/dentist, or financial planner. These types of professionals don’t rely on gratuities. Also, steer clear of tipping your kiddos teachers in cash; you don’t want it to look like you’re bribing them for good grades!

Q: Ok, I’ve made my list, how much should I tip those on it?

A: How much glee do you consistently spread throughout the year?  For example, your Hairdresser, do you tip them well on a regular basis? If so, maybe consider something a little more creative for the Holidays. Of course cash is always a great gift, and always appreciated. Or, you could opt for something a bit more creative.  More than likely you’ve spent enough time with them to have a pretty good idea what some of their favorite things are, or the things they enjoy doing like going to the movies.  You could get them a gift card to their favorite restaurant or to their favorite movie theater.

Q: What if money is tight this year; can I cut back on tips?

A: Be careful and think through your gifts, you don’t want to avoid giving a gift to someone you’ve historically gifted – that might send the wrong message.  Instead you can still give something, but maybe a bit scaled down.  Then make sure you include a sincere handwritten note focusing on why you are grateful for them.  More than just ‘thank-you’, share with them why are you thankful – be specific.

Q: What’s the best way to give them the gratuity?

A: I like to be creative in the presentation. If you are planning to give cash, swing by your local bank and get new, clean, crisp bills.  If you’re giving gift cards, wrap them and add a nice bow.  If you’re writing a note, use nice paper and a good pen.  Taking the time to make an attractive presentation is just another part of showing how much you care – you’ve thought through the process, and didn’t just hit the drive thru on your way to see them.

Here are a few possible categories of service providers and recommendations on ‘how much’ to tip.

Those who help with your Children:

  • Babysitter – 1 nights pay, plus a small gift or note from your child.
  • Day Care provider – $25/75, plus an optional small gift.
  • Teacher – $10/20 gift cards make great teacher gifts anytime of the year!
  • Pet groomer (your other child) – one service fee.

Those who help with your Home:

  • Housekeeper – up to one week’s pay, plus an optional small gift.
  • Letter Carrier –  gifts up to $20 in value; they are not allowed to accept cash.
  • Handyman – $15-50
  • Technology Ninja – $20-50 if they make regular visits to your home office.
  • Yard/Garden Worker – $20-50
  • Trash/Recycling worker – $10-30

Those who help ‘you’ take care of ‘you’:

  • Personal Trainer – One session
  • Personal Assistant / Errand service – $20-50, possibly more depending on how much and how often you rely on their services (up to one month of fees).
  • Hairstylist – cost of haircut or service.
  • Nail Tech – cost of one service.
  • Eyelash Care – cost of one ‘fill’.

Click to Tweet:  #TippingTip: if you are planning to give cash, swing by your local bank and get new, clean, crisp bills. #MannerMonday http://bit.ly/TpngTps

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue

money


In other news….

Passport (9-12th Grade) Program
Our High School events begin soon!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs.  Please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give us.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday

Manner Monday®: Budget Cuts and Business Gifts

If you live in an oil and gas community, you know how many people are faced with budget cuts and job layoffs this Holiday season which may leave some looking at ways of cutting down on business gifts they’ve traditionally given to clients.

If you’re searching for creative and inexpensive Holiday gifts this year, think about a well thought out hand-written letter.  Include how thankful you are for the business relationship and refer to something special about that client/customer so they can tell it’s not a ‘form’ letter.  And (again) take the time to handwrite it.  You can type it out first so you can work through your thoughts and grammar and get it ‘just right’.  Then after you’ve settled on the perfect verbiage, get out your pen and nice stationery and write out your sentiments.

I bet this will end up meaning so much more to your customers in the end than any ‘thing’ you have given them before.  It may even end up being a new tradition for you.

Click to Tweet:  This Holiday season, opt for a hand-written letter to clients instead of the usual swag. #Manner Monday http://bit.ly/bizgfts

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue

handwritten letter


In other news….

Passport (9-12th Grade) Program
Our High School events begin soon!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs.  Please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give us.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

No comments | leave a comment
Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Don’t get fired after your Holiday Party this year!

It’s the season of Christmas and Holiday Parties!  Whether it’s a social gathering or a company celebration, parties are on the calendar and people are celebrating.  If you have the company party to attend, you may be interested in a previous Podcast Jessica Miller-Merrell of Blogging For Jobs hosted where we talked about How To Not Get Fired At Your Holiday Party.

As silly as it sounds, some really smart and normal people make bad choices after having too many adult beverages at the company party and, well… you know the rest of the story. I think we all have a story we could share, and some of those stories may hit a little close to home.  If so, it may be worth throwing yourself under the proverbial bus to share that story with a junior colleague who you may be mentoring, to hopefully keep him or her from doing the same thing.

Podcast:  click here for the link to the podcast with Jessica.

And here are some tips that may be helpful as well as you head out to the company party:

  1. Technology – Steer clear of excessive use of technology at the table or gathering.  This is a time for good old-fashioned “face-time”.
  2. No Show – Unless you have a legitimate excuse like the flu, you should always attend the office party. 
  3. Low Show – Use good judgment when you dress for an office or holiday party. Don’t wear something too casual like jeans. Women should avoid low-cut blouses and short, tight skirts or dresses.
  4. Watch Your Mouth – Remember the office party is an office function, so don’t be negative, tell inappropriate jokes or bring up controversial topics. You never know who will be there, such as a current or potential client.
  5. Flirting – Don’t even think about it!!  Your job is at stake here.
  6. Too Much Fun – Remember that office holiday parties are still an office function. Limit yourself to one or two drinks.
  7. Mix and Mingle – Refrain from holding court in the corner with your bestie.  Parties provide a great opportunity to meet new people and visit with others you don’t get to see very often.
  8. RSVP – You should always RSVP.  Pay close attention to how the invitation was addressed; you should never bring a child or guest who was not invited and who you didn’t RSVP for in advance.
  9. Hostess Gift – When attending a party or function in someone’s home, take a hostess gift. It can be a traditional holiday goody or something more unique like a book for the host’s child.
  10. Thank You Notes – Don’t forget to write – not e-mail – thank you notes for gifts and to party hosts.  This may seem archaic, but it it’s a little gesture that makes a huge impact.  When’s the last time you received a hand-written note?

By keeping these tips in mind you will be remembered for all of the right reasons… and you will save yourself from headlining the Monday morning water cooler gossip.

Click to Tweet:  Tips to save yourself from headlining the Monday morning water cooler gossip after the company party! #MannerMonday http://bit.ly/HolPrty

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always, thanks for reading!
– Carey Sue

wine glasses


In other news….

Passport (9-12th Grade) Program
Our High School events begin soon!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs.  Please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • Dude your Rude! Interoffice civility awareness and team building
  • First and Lasting Impressions
  • Professional Dress
  • Trade Show Booth Training

Word of Mouth is the best compliment you can give us.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Etiquette, Hostess Gifts, Manner Monday, Manners

Manner Monday®: What to say (and what NOT to say) to someone who just lost their job.

This past week, the Oklahoma City community faced another large layoff.  There’s a pretty good chance that if you live in the area and weren’t directly affected by the layoffs, you probably are close to someone who was.  Layoffs are obviously tough for the employees who were let go, but they’re also difficult for those of us who find ourselves not knowing what to say.

For starters, the person who finds him or herself in the position of being ‘let go’, they are experiencing a wide range of emotions.  For many, their emotions run parallel to those of someone who’s facing the death of a loved one:  grief, shock, anger, anxiety and disbelief.  Sometimes they may even be placing an unfair level of ‘embarrassment’ upon themselves, ‘how could this have happened to me?’

For those of us who find ourselves in the position of offering up words of comfort or encouragement to our friend, we either end up putting our foot in our mouth, or we avoid them all together because we don’t know what to say.

1.  Start with acknowledging the situation.  Say something like, ‘I’m really sorry this happened to you, if there is anything I can do for you, please let me know.’  If you are a coworker who was lucky enough to retain your job, sometimes you end up suffering from ‘survivors guilt’ and end up giving your former coworker the cold shoulder inadvertently.  Reach out, and say something.  Don’t avoid them all together now, or when you do run into them down the road, it’s going to be even more awkward.

1a.  Send them a handwritten note.  If you’re feeling uncomfortable calling them, pull out a pen a drop them a good old fashioned note.  Think about the brightness it will bring to the stack of bills they are trying to figure out how they’re going to pay.  In the note, express you sentiments and tell them you would love to take them to lunch or coffee in the next couple of weeks.  That will open the door for you to reach out to them in the next few days to set a date.  Then follow through with it, and don’t forget to pick up the tab!

2.  Don’t try and fix it for them!  We have wonderful intentions with wanting to jump in with great advice and give them suggestions of where to look, what to do with their resume, who to contact, and the list goes on.  They’re not ready to hear that yet – they need some time.

3.  Avoid trite phrases and cliché’s such as;

When life gives you lemons, make lemonade!’
‘Everything happens for a reason!’
‘Things will work out!’

Again, they’re not ready to hear those statements yet.  It’s nice to try and bring some levity to the situation and offer some optimism, but your good humor may come off as being insensitive.

4.  Stick around – quietly.  If you aren’t sure what to say, just say nothing and ‘be there’ for him or her.  What your friend really needs is to talk it out with someone who will just listen.  They may even need a hug and look of understanding and validation.

5.  Give them some time and THEN offer to help.  After the shock has subsided, they’ve had a chance to process everything, and you see them starting to come around.  Then you can offer to help make introductions, assist with brainstorming or strategy, and help get them back on the path to looking for a new job.  You may be able to help them identify talents and assets they don’t even realize they posses and could end up planting the seeds for a whole new adventure they never would have been able to realize on their own.

The most important thing is to stay connected to your friend, acknowledge the circumstances and how awful it must be, give then time to process the situation, and be there for them.

Do you know someone who would benefit from this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

Click to Tweet: Layoffs are tough for those let go. They’re also difficult for friends who don’t know what to say. #MannerMonday http://bit.ly/LostJob

As always;  Thanks for reading!
– Carey Sue

helpwanted

Etc…

Do you know of a high schooler who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a few options for them:

The Interview Intensive begins later in October and is for students who are in 10-12th grades.  We work on Business Etiquette skills, building resumes, and preparing students for the stressful interview process that is fast approaching.  Whether it be for a scholarship, college, or a job; we help to prepare the students so that when they’re placed in a high-stakes interview, they will have real life experience to draw from, feeling more confident during the process.  Link for more info:  https://www.expeditionsinetiquette.com/youth/interview-intensive-10-12th-grades/

As an adult, if you would like to help us during the mock interviews, please let me know, we would love to have you serve as a roll model for these students.  Your services would be needed on Thursday, November 19, from 6:30-8:30pm.  You will get to meet some amazing young people that will give you encouragement for our future!

Passport Program: 
I am still working on the schedule for the Passport Program.  As soon as I get the theater outing secured, that will allow me to plan the rest of the schedule.  In the meantime, if you know your teen will be participating, early registration is available with a $50 savings off tuition:  https://www.expeditionsinetiquette.com/youth/passport-high-school-registration/

Word of Mouth is the best compliment you can give us.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Business Etiquette, Etiquette, Manner Monday, Uncategorized

Manner Monday: Alumni Spotlight

I wish I had a dime for every time a mom says to me, ‘oh, my child doesn’t want to do take etiquette classes’, or ‘oh, she’s so busy with dance and soccer, there’s no way we could squeeze in etiquette classes’ … Yes, adding together all of those dimes, I’d be living on an island in the Mediterranean!

The vast majority of our students aren’t too ‘thrilled’ for the opportunity, UNTIL they get there and they realize how much fun we have. Yes, there are a few kids who have heard from friends about how much fun our programs are and ask their parents to sign them up; but again, most are a bit ‘reluctant’ to say the least.

With technology and social media, I’m able to actively keep in touch with many former students who participated for multiple years with us. We even have an alumni party each Spring to reconnect and catch up in person. Needless to say, over the years we have many students who have not only survived, but are now thriving in the ‘real world’!

Yes, eventually, they end up being thankful to their parents for giving them the opportunity to work on the critical skills that are going to make a difference in their careers as a young adult.

Here are some encouraging words from one such student:

Preston Lucas “Dressing up in a suit and going to etiquette class was one of the last things that I wanted to do during my fifth, sixth, seventh and eighth grade years. However, my parents were very persistent about my attendance at those classes. Much to my surprise, I actually began to really enjoy the dancing, etiquette lessons, table setting contests, etc. Not only were we there to learn valuable life skills, but it was also a great networking opportunity to meet other students from all around the OKC metro area (although I didn’t realize it was ‘networking’ at the time!).  Looking back on my early years in the program, I am extremely grateful for the valuable lessons that I received as well as my parents’ persistence in having us (my siblings and I) present at each class. In my current position at work, I am required to travel around the country to meet with clients on a weekly basis. Each time that I go to dinner with a client, walk into a business meeting, or even take someone on a date, I am reminded of my time spent in class. The proper table manners and social skills have stuck with me to this day and have helped me excel in nearly everything I do. If I have to give one piece of advice to those students that are reluctant to attend etiquette classes because it “isn’t cool,” trust me when I tell you that you will be extremely grateful in about ten years having attended. I’ve been in your shoes!”  Sincerely, Preston

Yes, this is why I love what I do. My goal is to help parents raise successful and self-confident young adults!

Click to tweet:  Eventually children end up being thankful to their parents for giving them opportunities to grow their character. http://bit.ly/AlumSpot

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post (five years ago – yowzer) that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always … Thanks for reading!
– Carey Sue

 

Etc…

Do you know of a high schooler who would benefit from improved social skills, confidence (the right kind of confidence) and better manners?  We have a fun ‘Passport Party‘ coming up October 1.  This party is a great way for new students to meet our Student Ambassadors and learn about the program.  We’ll have food and a DJ (what more could a teen want!?!?!)  Here is the link to learn more:  https://www.expeditionsinetiquette.com/youth/passport-party/

We also have the Interview Intensive starting in October for students who are in 10-12th grades.  We work on Business Etiquette skills, building resumes, and preparing students for the stressful interview process that is fast approaching.  Whether it be for a scholarship, college, or a job; we help to prepare the students so that when they’re placed in a high-stakes interview, they will have real life experience to draw from, feeling more confident during the process.  Link for more info:  https://www.expeditionsinetiquette.com/youth/interview-intensive-10-12th-grades/

As an adult, if you would like to help us during the mock interviews, please let me know, we would love to have you serve as a roll model for these students.  Your services would be needed on Thursday, November 19, from 6:30-8:30pm.  You will get to meet some amazing young people that will give you encouragement for our future!

Passport Program Update: 
I am still working on the schedule for the Passport Program.  As soon as I get the theater outing secured, that will allow me to plan the rest of the schedule.  In the meantime, if you know your teen will be participating, early registration is available with a $50 savings off tuition:  https://www.expeditionsinetiquette.com/youth/passport-high-school-registration/

Word of Mouth is the best compliment you can give us.  Do you know of some who may be interested in our programs, please share our information with them.  Here is the best link to share with them, it covers everything in a nutshell:  https://www.expeditionsinetiquette.com/youth/programs/

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Alumni Spotlight, Business Etiquette, Classes, Etiquette, Manner Monday, Manners

Manner Monday®: Handshake or a Hug?

During a recent Trade Show Booth training I developed for a company that participates in a wide variety of shows throughout the year; the question arose about clients: how formal or casual should you be during the greeting phase?

The question came about specifically when we were talking about the handshake. And we decided that the answer is not black and white. Yes, a nice firm handshake is a really important part of the first impression; but once you’ve gotten to know someone how do you decide the best way to greet them? And is a handshake always appropriate?

We started by understanding the history of the handshake; many resources cite how the handshake developed when men would approach each other offering their right hand to shake, demonstrating they come in peace and are not drawing their weapon. It has not been until recent years that women started shaking hands. If you’re a fan of Downton Abbey, you may have noticed the handshake evolve over the past few seasons. In the beginning of the series, the women would demurely clasp their hands in front of them while nodding their head during an introduction. During the last two seasons, Mary, has been taking a leading role in running the estate and you will see her initiate shaking hands quite often. And if you’ve been a student in an etiquette or professionalism continuing education class in recent years, you were more than likely taught how Business Etiquette should be gender neutral; men and women both should offer a nice firm handshake when meetings others.

After understanding the history of the handshake and the importance it plays in a first impression, we talked about how a person’s intuition comes into play. Does the person approaching your booth have their hands free and ready to shake? Is their body language open towards you? If their hands are full or their body language is not open, then no, a handshake may not be in order right off the bat. Just a simple verbal greeting to get the relationship started may be all that’s needed for now.

But what about a client you already know? Do you give them a high-five, or a hug? Sometimes an old-fashioned handshake seems awkward amongst ‘friends’? Again, the discussion centered on how important intuition and reading body language is for these greetings. And sometimes it boils down to following their lead; are they going for an old fashioned handshake, are they pulling you in for the ‘man-hug’, or are they coming at you with a full-on hug? Reading body language, understanding options, and tapping into your intuition – it’s a lot to juggle in a matter of seconds, but they’re all really important steps in making others feel comfortable during the greeting stage. And if all else fails, offer up a nice firm handshake, a smile, sincere ‘nice to see you’, and you can’t go wrong!

Do you know someone who would enjoy this post?  If so, please share it with them and encourage them to sign up to receive Manner Monday?  I would appreciate it!  And if you’re new to Manner Monday, I’d love for you to take a minute to learn more about why I started it. You can click here to read my very first post (five years ago – yowzer) that tells all about it.

Do you have a ‘manner’ or question you would like to see covered in a post?  Feel free to send me your thoughts, I would love to hear from you.

As always … Thanks for reading!
– Carey Sue

hug

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I’m busy booking projects and working on presentations for clients and am already scheduling well into the Fall!  Thank you so much for your continued support for this part of my business!

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Trade Show Booth Training
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

Did you know we have products available?
We have a few of styles and designs of personalized youth stationery available.  We also have darling place mats that help the little ones in your life get a jump-start on their table manners and make dining more fun.  Here is the link to the shop.

 

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Business Etiquette, Manner Monday