Executive Success Series 

I’m so excited for this new series!!!  Please feel free to share this information with anyone else you think may be interested.

Research shows that 85 percent of success in the business world hinges on your soft skills, and only 15 percent on your technical skills.  Yet many people do not take the time to invest in the most critical part of their professional training, the crucial social skills that enhance your ability to communicate, negotiate, and lead which helps you build relationships and close deals.  Are you ready to invest in your 85 percent?

Schedule:

  • Tuesday, March 10, 11:30am-1:00pm, Skirvin, Downtown Oklahoma City  (lunch included)
  • Tuesday, April 14, 11:30am-1:00pm, Skirvin, Downtown Oklahoma City  (lunch included)
  • Tuesday, May 12, 6:00-7:30pm, Cocktail Party, Location TBA

Curriculum:

  • First and Lasting Impressions
  • Hosting and being a guest at a lunch, dinner, board, or coffee meeting
  • Communication; verbal, written and electronic
  • Networking Events; advanced techniques for both Introverts and Extroverts
  • Customer Service, and much more.

Course Fee:  $287 for all three events in the series

Click here to register, seating is limited and registration closes on March 3.

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Business Etiquette, Classes

Manner Monday®: What Would George Say?

Happy President’s Day!

In honor of the Holiday, we’re pulling another rule from George Washington’s 110 Rules of Civility and Decent Behavior in Company and Conversation which he penned at the ripe age of 16 (yes, 16) to highlight how his ‘archaic’ rules are still pretty relevant in today’s modern world.

Rule #42: “Let thy ceremonies in Courtesy be proper to the Dignity of his place with whom thou converses for it is absurd to act the same with a Clown and a Prince.”

In other words:  There is a time and a place for everything. We’re all about fun, but knowing when to ‘drop anchor’ (pun intended) and knowing how and when to apply the rules of etiquette is your ticket to self-confidence!

Tweetable: We’re all about fun, but knowing knowing how and when to apply the rules of etiquette is your ticket to self-confidence! #MannerMonday

George-Washington

In other news….

Early Bird Registration for the 5-8th grade programs is openClick here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.


Business Etiquette Training:  
Executive Presence Master Class Coming Soon 

We’re putting the finishing touches on this exciting program.  We should be ready to announce the details very very soon!
Do you know of a young professional who could benefit from participation?
Classes are scheduled to begin in March. … stay tuned…

In the meantime, Click Here to access the Business Section of the website.
Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

 

Thanks for reading!
-Carey Sue

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Finger Bowls

Finger Bowls are rarely seen today in a formal environment – but if you are are ever presented with this old-fashioned ritual, I want to make sure you know what to do.

Their purpose is to help diners clean their fingers after a course that may have been a little more ‘hands-on’, such as lobster, clams, or corn on the cob.

Let’s ‘dive in’ to the do’s and don’ts of the Finger Bowl:

  • Don’t use your spoon – it’s not soup!  It may look like a soup, but it’s just lukewarm water.  Often you will see flower petals floating (this is another giveaway that it’s not soup).
  • No Splashing.  Be gentle, we’re not at the water-park.  Gently dip fingertips, one hand at a time, into the bowl, using your napkin to dab them dry.
  • It’s not a bath. If you would like to gently dab your lips/mouth, do so discreetly – don’t proceed with a self-administered facial.
  • Clear the path.  Once you’re finished with your Finger Bowl, carefully pick it up along with the doily (the fancy white thing that was positioned underneath the bowl and on top of the service plate) and move them both to the left of your plate for the waiter to collect (your drinks and coffee cup will be on the right leaving no room on that side).  The empty plate that remains will now serve as a charger for your plated dessert.

Modern Version – Warm Wet Washcloths.  This is a popular variation that serves the same purpose. The same rules above still apply. Some restaurants provide warm washcloths before the meal is served, others offer them at the end of the meal.  Either way, it’s a nice touch of hospitality.

In other news….

Early Bird Registration for the 5-8th grade programs is openClick here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.


Business Etiquette Training:  
Executive Presence Master Class Coming Soon 

In response to the many requests for Business Etiquette and Professionalism Training, I’m working on the final details for an ‘Executive Presence Master Class’ that will be announced soon.
Do you know of a young professional who could benefit from participation?
Classes are scheduled to begin March 10. … stay tuned…

In the meantime, Click Here to access the Business Section of the website.
Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

 

As always, thanks for reading!
– Carey Sue

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Martin Luther King, Jr.

Here are some words from previous MLK posts that I thought were worth repeating:

Martin Luther King (b1929), in 1964 became the youngest person to receive the Nobel Peace Prize.  The prize was awarded to him for his efforts and advancements to end racial segregation and discrimination, by way of civil disobedience and other nonviolent means.  That’s pretty good headway for a 35 year old.  We are all only left to wonder what he could have accomplished had he made it to his 40’s and beyond.

I’m thinking it’s pretty safe to say that one of the characteristics that led him to his power was one of respectfulness.  By treating everyone with the same respect we wish to be treated, we can strive to be respectful and civil towards others in all of our actions.  Sometimes we may fall short, but remembering one of his famous quotes, “The time is always right to do what is right,” may help us on our journey.

Taking a look at Dr. King’s famous “I have a dream speech”, the following line is pretty powerful (OK, I know the whole speech is powerful, but bear with me):

“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character.”

A person’s character is critical.  No matter how successful one gets in life, his or her character is one of the few things they will not be able to “out-source” to someone else to “increase the bottom line” or “make it happen”.

Take a few minutes today to visit with a young person in your life about “character” and how important it is everyday to consistently make smart choices and good decisions.  As we all know…the good, the bad and the ugly: those choices and decisions stick with you for a lifetime!

 

 

In other news….

Early Bird Registration for the 5-8th grade programs is open, Click here to register.

  • Save $100 by registering now for a single season.
  • Or save $364 by taking advantage of the Multi-Season Discount.

 

Passport (9-12th Grade) Program
Our High School events have begun!

  • Click Here to access more information and to access the Passport (9-12th Grade) Program registration online.

 

Important Note
Have you signed up to receive Manner Monday directly to your inbox every week?  Click on the button below that says ‘Keep me on the list!’ and choose your settings:

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or once every two weeks).

Click the button below to subscribe and access Email Newsletter settings:

Keep me on the list

 


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!
– Carey Sue

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Business Etiquette, Etiquette, Family, Manner Monday, Manners

Manner Monday®: Hurt Feelings

My Aunt passed away last week.  She would always send an email after reading Manner Monday with a kind word of encouragement and a thoughtful comment about the post.  She was such an amazing lady with a kind, gentle spirit.  Never a harsh or unkind word – she always found the silver lining in everything!  In honor of Aunt Linda, I wanted to share one of her favorite posts.  She would often tell me how much she enjoyed this one:

Kindergarten is tough… on a parent!

Our 5 year-old came home from school the other day with “hurt feelings”.  One of the other kiddos told our son that his hair looked funny.  As a parent, the “mama bear” in me started to come out:  then I got to thinking… this is life.  As a part of life, we deal with “hurt feelings” on a regular basis… someone didn’t like our idea during a meeting; someone chose our competitor over us; someone said something to us that we didn’t “like” and we took it personal.  What I’ve found myself repeating lately to our 5 year old is “we can’t control what other people do or say, the only thing we can control is how we react ”.  It’s been a great reminder for me, as an adult; we may not like what we heard, and we may not be able to change what was said, the only thing we have control over is our reaction.

Tweetable: “We can’t control what other people do or say, the only thing we can control is how we react.”

She was one of my biggest cheerleaders and always encouraged me to keep doing what I’m doing.  Thanks for letting me share with you about my Aunt Linda!   I wish you could have known her.

FullSizeRender

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Business Etiquette, Etiquette, Family, Manner Monday, Manners

Manner Monday®: How can I serve you better in 2015?

I’m getting more and more requests to offer Business Etiquette training for individuals and companies.  What would you like to know most about Business Etiquette and the strategy of navigating business lunches or networking events?  Would you like information or tools for your staff or team?  Or is there anything else you would like me to cover in 2015 to help you navigate business and social settings as an adult?

Will you please take a minute (I promise – it’s only one question) and fill out a short survey?
Click here to access the form.

I LOVE working with youth – but I also look forward to helping you grow and be the best you can be this year!

 

Important Note
I don’t like spam and I’m pretty sure you don’t either!!!

It’s the new year and I want to make sure you’re still interested in receiving information.  If you would like to continue receiving email updates from me (or if you would like to begin), please take a minute to verify and update your settings.

  • Manner Monday will go out every Monday morning with a tip of the week, a helpful hint, or a fun ‘mannerly’ story.
  • Weekly Updates go out every week (or once every two weeks).

Click the button below to verify and update your Email Newsletter settings:

Keep me on the list


Happy New Year!  

From our family to yours… We wish you and your family a Happy New Year and a Healthy and Prosperous 2015!  – Carey Sue, Ricardo, and Billy

FullSizeRender

 


In other news….

Passport (9-12th Grade) Program
Our High School events begin soon (really soon) – don’t miss out!

  • Click Here to access more information and to access the Passport (9-12th Grade) Program registration online.


Business Etiquette Training and other Workshops

Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, Click Here to access the Business Section of the website.  Or please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!
– Carey Sue

 

Home/Office: 405-721-1467
Email:  CareySue@CareySueVega.com


www.CareySueVega.com
www.ExpeditionsInEtiquette.com

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Holiday Party Circuit

It’s the season of Christmas and Holiday Parties!  Whether it’s a social gathering or a company celebration, parties are on the calendar and people are celebrating.  If you have the company party to attend, you may be interested in a recent Podcast Jessica hosted where we talked about How To Not Get Fired At Your Holiday Party.  As silly as it sounds, some really smart and normal people make bad choices after having too many adult beverages at the company party and, well… you know the rest of the story. I think we all have a story we could share, and some of those stories may hit a little close to home.  If so, it may be worth throwing yourself under the proverbial bus to share that story with a junior colleague who you may be mentoring, to hopefully keep him or her from doing the same thing.

Podcast:  click here for the link to the podcast with Jessica.

And here are some tips that may be helpful as well as you head out to the company party:

  1. Technology – Steer clear of excessive use of technology at the table or gathering.  This is a time for good old-fashioned “face-time”.
  2. No Show – Unless you have a legitimate excuse like the flu, you should always attend the office party.
  3. Low Show – Use good judgment when you dress for an office or holiday party. Don’t wear something too casual like jeans. Women should avoid low-cut blouses and short, tight skirts or dresses.
  4. Watch Your Mouth – Remember the office party is an office function, so don’t be negative, tell inappropriate jokes or bring up controversial topics. You never know who will be there, such as a current or potential client.
  5. Flirting – Don’t even think about it!!  Your job is at stake here.
  6. Too Much Fun – Remember that office holiday parties are still an office function. Limit yourself to one or two drinks.
  7. Mix and Mingle – Refrain from holding court in the corner with your bestie.  Parties provide a great opportunity to meet new people and visit with others you don’t get to see very often.
  8. RSVP – You should always RSVP.  Pay close attention to how the invitation was addressed; you should never bring a child or guest who was not invited and who you didn’t RSVP for in advance.
  9. Hostess Gift – When attending a party or function in someone’s home, take a hostess gift. It can be a traditional holiday goody or something more unique like a book for the host’s child.
  10. Thank You Notes – Don’t forget to write – not e-mail – thank you notes for gifts and to party hosts.  This may seem archaic, but it it’s a little gesture that makes a huge impact.  When’s the last time you received a hand-written note?

By keeping these tips in mind you will be remembered for all of the right reasons… and you will save yourself from headlining the Monday morning water cooler gabfest.

wine glasses

 

 

 

 

In other news….

Passport (9-12th Grade) Program
Our High School events begin soon – don’t miss out!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

– Carey Sue

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Old School Etiquette

I love it when former students send interesting links to articles related to Etiquette!

Thanks Helena and Isabel for passing on the article that recently appeared in Mental Floss, 5 Ways to Avoid Being Rude (According to 100-Year-Old Etiquette Rules).  I love the history of Etiquette, along with the evolution of Etiquette and how many of the ‘old school’ rules, are actually still applicable today.  In the article, the author references a book written in the early 1900’s by Dr. Jefferis.  When talking about women and clothing, Dr. Jefferis writes, “For women are like books – too much gilding makes men suspicious, that the binding is the most important part. The body is the shell of the soul, and the dress is the husk of the body; but the husk generally tells what the kernel is. As a fashionably dressed young lady passed some gentlemen, one of them raised his hat, whereupon another, struck by the fine appearance of the lady, made some inquiries concerning her, and was answered thus: “She makes a pretty ornament in her father’s house, but otherwise is of no use.”

We’ve all heard by now, ‘you can’t judge a book by its cover’, but that’s exactly what we do when we form our ‘first impression’ of someone based on outward appearances. We want to make smart choices in building our professional wardrobe, we want people to read us, get to know us.

You have a lot to offer, you want to be taken seriously – you’re not ‘just a pretty ornament’; choose your wardrobe wisely… it’s sending a message whether you like it or not.

Book cover

 

In other news….

Passport (9-12th Grade) Program
Our High School events begin soon – don’t miss out!

  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/youth/programs/high-school

 

Social Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

We have one lunch workshop left this season.  Don’t miss out on a fun opportunity and a chance to network and meet some new friends.  We’ll be talking about how to Survive Hosting the Holidays:

  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business/general-public-lunch-workshops

 

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

– Carey Sue

 

 

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Business Etiquette, Etiquette, Fashion, Manner Monday

Manner Monday®: Japanese Etiquette

One of our Students Hadley Griffith, from Shawnee, Oklahoma, had the amazing opportunity to travel to Japan last year.  In visiting with her, we thought it would be fun to share some Japanese Etiquette tips in case you get the chance to visit:

  • The Japanese do not approve of male/female touching in public.
  • The American ‘okay’ sign means “money” in Japan.
  • Pointing is considered impolite.  Instead, you wave your hand, palm up, toward the object in reference.
  • The Japanese do not engage in backslapping or other forms of touching.
  • In Japan, it’s rude to blow your nose in public.
  • The Japanese non-visual ‘space bubble’ that appears between two people is farther apart in Japan.
  • When entering someones home, remove your shoes and leave them by the door.  You will put on the ‘house slippers’ provided, and will exchange them again for ‘toilet slippers’ if you need to visit the bathroom.
  • When greeting, if someone bows to you – observe their bow carefully.  If they are a peer (or an equal), bow to the same depth as the depth of the bow is indicative of the relationship between you.  Don’t forget to lower your eyes as you bow.

When eating:

  • Meals are long, and sometimes go until after 10:00pm.
  • Never point your chopsticks at another person. If you are not using them, line them up on the chopstick rest.
  • Use both hands on a bowl or cup to signal a refill.
  • If eating in a private home, you will sit on the floor cross-legged, or with your legs to the side.

More from Hadley:

“I recently had an amazing opportunity to visit Nikaho, Japan with the Shawnee Sister Cities program along with seven other students and two adults. My name is Hadley Griffith and the other delegates are Carly Fisher, Lauren Canaday, Kate Barrett, Abby Morris, Rose Templeton, Josh Floyd, and Jaxon Canard. The adults are Jessica Brown and Beth Polston.We visited Tokyo, swam in the Sea of Japan, and watched the Kanto festival in Akita, Japan. We all experienced the japanese culture in different ways through our host family and the neat things they took us to do. For example I visited Mt. Chai, shopped at a huge mall in Akita, and ate japanese cuisine in an ancient japanese home. Our experience was culminated with a banquet in our honor where we dressed in traditional Japanese Kimonos and performed a song and dance for the audience. As a group, I think we all enjoyed the people we encountered on our trip. Everyone was very kind and selfless. We felt like movie stars everywhere we went. I had the opportunity to give a speech to a school in Nikaho and their reaction was amazing. All the students smiled and clapped like I was a professional speaker. As a group we also met many Japanese teenagers who acted like we were their best friends. It was truly the trip of a lifetime!”

Hadley

 

 

 

Passport (9-12th Grade) Program
Our High School events begin soon – don’t miss out!

  • The Interview Intensive begins in October, click here for more information:  https://www.expeditionsinetiquette.com/interview-intensive-10-12th-grades
  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

 

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

– Carey Sue

 

 

 

 

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Business Etiquette, Etiquette, Manner Monday, Manners

Manner Monday®: Soup

Every time I speak at a lunch or dinner workshop – we talk about eating soup in the presence of others.  Yes, at home, some of us may pick it up like a coffee mug and slurp… but hopefully not in public!

And each year when Columbus Day rolls around, the legendary poem many of us learned as children in history class pops into my head…

In fourteen hundred ninety-two

     Columbus sailed the ocean blue.

He had three ships and left from Spain;

     He sailed through sunshine, wind and rain…

Ok, ok, I’ll stop there… sorry to get that stuck in your head.

Thinking about the poem is very handy when you are trying to navigate soup somewhat gracefully in the presence of others…

    As a ship sails out to sea, I sail my spoon away from me.

By “sailing your spoon away”, any precarious drips will drip away from you, instead of on your shirt or tie.   And if your soup is SO delicious you’re trying to figure out how to get the last few scoops (without picking it up like a coffee cup)… keep the same poem in mind and tilt your bowl away from you.  Again, if you fumble your soup bowl while tilting, the soup will sail away from you and not end up in your lap.

 

Soup sailing.pdf

 

 

 

Passport (9-12th Grade) Program
Our High School events begin soon – don’t miss out!

  • The Interview Intensive begins in October, click here for more information:  https://www.expeditionsinetiquette.com/interview-intensive-10-12th-grades
  • Passport (9-12th Grade) Program registration online via:  https://www.expeditionsinetiquette.com/passport-high-school-registration

 

Business Etiquette Lunch Workshops 
Lunch workshops are a great way to grab a fantastic meal, meet new people in an fun and nonthreatening environment AND learn something at the same time!

Join us for a workshop:

  • Tuesday, October 21, Quail Creek
  • Tuesday, November 18, Gaillardia (Social Etiquette – preparing for the Holidays)

Register via:  https://www.expeditionsinetiquette.com/business-and-social-etiquette-lunch-workshops

 

Have you seen the Music Video?  Our Student Ambassadors came up with the idea, wrote the lyrics, arranged for the soundtrack recording, I helped arrange the videographer… they did the rest all themselves!  Pretty creative bunch of kids!!!

Don’t forget to watch through to the end for the bloopers!

Click on the picture below to access the video.

 

Business Etiquette Training and other Workshops
Would you like to schedule a workshop or presentation?

I have a variety of workshops that can be customized to fit your needs and would love to work with your organization, please call or email for more information, 405-721-1467 or CareySue@CareySueVega.com

Here are just a few of the workshop topics:

  • Etiquette and the Generations – understanding ‘those guys’
  • Creating a Great Customer Service Experience
  • Business Etiquette and Professionalism – Navigating Lunch and Networking Events
  • First and Lasting Impressions
  • Professional Dress

 

As always, thanks for reading!

– Carey Sue

 

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Business Etiquette, Etiquette, Family, Family Dinner, Manner Monday, Manners